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Audio missing in editing mode
Itisbo [Avatar]
Newbie Location: Out there... Joined: Dec 16, 2014 12:58 Messages: 3 Offline
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Hi there, I found a similar topic but no solution. I am using PD13 on Windows 8. The files are Sony's MTS. On playing the file with Window's Media, sounds is fine; when editing with PD13, no sound is available.

Yes, the whilte line is there, on the track panel, tried looking for any audio settings - is it on, it is checked and it is cleared. I don't know what to do.


When I produce the edited files, audio exists, but during editing, no sound!



help please
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Hi there, I found a similar topic but no solution. I am using PD13 on Windows 8. The files are Sony's MTS. On playing the file with Window's Media, sounds is fine; when editing with PD13, no sound is available.

Yes, the whilte line is there, on the track panel, tried looking for any audio settings - is it on, it is checked and it is cleared. I don't know what to do.


When I produce the edited files, audio exists, but during editing, no sound!



help please
Two main places to be sure of:


  1. click the speaker icon on the preview viewer, be sure the volume is turned up all the way.

  2. On the left side of the audio track, be sure the check mark is there.

places to check audio
[Thumb - PD13 audio with MTS.png]
 Filename
PD13 audio with MTS.png
[Disk]
 Description
check for audio
 Filesize
99 Kbytes
 Downloaded:
232 time(s)

This message was edited 2 times. Last update was at May 04. 2015 08:35

[Post New]
PC Reiniar solves problems in some cases.

Carl312 showed two possibilities.

The problem is only with this video or any? AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Carl312's timeline screenshot show both the white line and an audio waveform, Does yours have an audio waveform? If not then you may not hear any audio in PD13.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
Another possibility. The Windows sound mixer may be muted for Powerdirector. Or the Level slider is at the bottom.

Windows sound mixer

See image.
[Thumb - Windows sound.png]
 Filename
Windows sound.png
[Disk]
 Description
Windows 7 Sound
 Filesize
40 Kbytes
 Downloaded:
194 time(s)

This message was edited 1 time. Last update was at May 04. 2015 11:49

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

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