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Hi,
you may post what Kind of Material you use (4k, 3D, what Kind of Audio)?
You may also refer to PowerDVD's integrated Help File:
• TrueTheater video enhancements are not available during the playback of Blu-ray 3D discs.
• TrueTheater video enhancements are not available when the video resolution exceeds 1080p.
• TrueTheater video enhancements are not available when playing video over a DLNA network with DTCP-IP.
• TrueTheater audio enhancements are not available when the selected HDMI audio output mode in More Audio Settings is either of the "non-decoded" passthrough to external device options.
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