PowerDVD 10 Bluray playing issue MPEG-2 video support not aavailable

Forum Index » PowerDVD (previous versions)

Jberg

Newbie Joined: Feb 26, 2015 00:31 Messages: 1 Offline

Solved by

Feb 26, 2015 00:45

Hi all,
This may be a previously answered question but I could not find the answer when I searched it. I recently tried to watch a bluray(the Watch) on my laptop using powerdvd 10 that was pre-installed on the laptop. When I tried to watch it I get an error message that says Mpeg-2 video support not available. I can watch other blurays with no issues. As far as I can tell I have the most recent patches installed and all my graphics card drivers are up to date. Any ideas what the problem is and how to fix it would be greatly appreciated

emma13xia

Member Joined: Dec 10, 2014 01:59 Messages: 82 Offline

Apr 24, 2015 04:03

Have you checked the Blu-ray on your Blu-ray player before? And sometimes the issue is with disc itself like scratches. If this is not the probloem, try to backup the Blu-ray to hadr drive, and then add into PowerDVD for viewing. That works for me.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Apr 24, 2015 04:49

Hi,
for some OEM Versions you Need to activate MPEG-2 or MPEG-2 is not available. suggest you get in contact with your PC maker

br
Michael Technical Support

Werde Facebook Fan

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.