No Audio when Previewing Clip

dchin7991

Newbie Joined: Feb 15, 2015 22:27 Messages: 3 Offline

Solved by

Feb 15, 2015 22:32

This feature used to work. Whenever I play an imported clip back in PD13, the video plays back fine, but there is no audio. My volume is up, and system sounds are working. The videos are basic mp4 files right from my Canon camcorder. I had no problems until recently... I don't recall any updates, audio playback just stopped one day.
I tried uninstalling PD13 and reinstalling, but still nothing.
I try dragging the clip into the timeline and play back, but still no audio.

Any ideas?
Dower

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 16, 2015 04:32

Do you have audio when you play PDR13's sample video Boats.wmv?

Dafydd

dchin7991

Newbie Joined: Feb 15, 2015 22:27 Messages: 3 Offline

Feb 16, 2015 08:44

No, there was no sound from the Boats.wmv. It just seems PD13 just stopped playing sound for anything...

PlaySound

Senior Contributor Joined: Dec 02, 2010 10:26 Messages: 2031 Offline

Feb 16, 2015 09:58

Quote: No, there was no sound from the Boats.wmv. It just seems PD13 just stopped playing sound for anything...

Note the box next to the speaker to this unchecked, and also the line and wave audio is in place.
see image.


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This message was edited 1 time. Last update was at Feb 16. 2015 09:59

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dchin7991

Newbie Joined: Feb 15, 2015 22:27 Messages: 3 Offline

Feb 21, 2015 08:54

It took me a bit of fooling around, but I found my problem... So, the overall issue was there was NO sound from PowerDirector 13, looking at clips in the Media Room and clips in the timeline would not play sound.
I finally figured out that the volume for PowerDirector in the Windows Mixer was muted... I'm not even sure how that happened.
I've attached a snapshot of my Windows Volume Mixer, and I highlighted the muted PowerDirector... Once I unmuted the application, it was fine.


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JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Feb 21, 2015 10:04

Quote: I finally figured out that the volume for PowerDirector in the Windows Mixer was muted... I'm not even sure how that happened.

My guess, you actually muted the audio in PD which will show up in the Mixer as well. Unmuting in either location would correct.

Jeff


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stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Feb 21, 2015 13:45

I'm glad that you found the problem. I was going to guess that the preview was set to non-real time !. .
.
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Anything I post unless stated with a reference is my personal opinion.

Mer

Newbie Joined: Nov 28, 2010 04:04 Messages: 4 Offline

Mar 17, 2015 23:39

I had the same problem and also found the sound muted in the windows mixer. I have no idea however, how this happened. Have been using this software a great deal and hasn't happened before. Thanks for this forum for pointing me in the right direction so quickly Intel i7-4790 CPU @ 3.60GHz, Windows 8.1 Pro, 64 bit, 16Gb RAM, Roland Octa-Capture audio, Sony HVR V1P Video Camera

PriMa77

Newbie Joined: Mar 23, 2015 13:50 Messages: 9 Offline

Mar 23, 2015 14:35

I have same problem, but audio is not muted.

But only captured files doest have preview sound (it had sound when I first run).

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Mar 24, 2015 06:30

Hi PRIMOZ,
Please start your own new topic rather than add to a resolved similar issue the OP had.

Thread closed.

Dafydd