PowerDirector 13 Ultimate 13.0.2408.0 NO AUDIO

Brandon Porterfield

Newbie Joined: Aug 19, 2013 07:11 Messages: 2 Offline

Solved by

Feb 11, 2015 20:40

As of this morning my PowerDirector will not output ANY audio.
When I open a project the preview box volume is muted. Even after unmuting there is no sound. All video/audio files are enabled. These were all fine yesterday. There have been no changes between yesterday and today except that it won't play sound. My speakers produce audio from every other program. I can find no setting in PowerDirector to help with this issue.
This even happens when I don't open a project and just the program itself. It begin muted and even after enabling the sound it won't play from either the timeline or clicking on the imported videos and playing.

Also: I'd like to thank anyone that can help in advance. I've been using PowerDirector for 5 years and this is the first time I've come across something like this. It's my first time to need this forum and appreciate any assistance.
Thank you!

This message was edited 1 time. Last update was at Feb 11. 2015 21:09

Brandon Porterfield

Newbie Joined: Aug 19, 2013 07:11 Messages: 2 Offline

Feb 12, 2015 01:49

I was finally able to find the solution.
CTRL + Backspace
It is also an option in the PlayBack tab. It doesn't make sense why that is separate from the the mute tab on the playback box, but in any case I was able to get it fixed.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 12, 2015 05:35

Thank you for posting a follow up.
Dafydd

William

Newbie Joined: Mar 11, 2015 16:35 Messages: 3 Offline

Jun 01, 2015 12:46

Brandon thank you so much, the same thing happened to me an hour ago, spent the last hour trying to figure it out. I was starting to panic after reading a dozen threads that didn't help. Thank you so much for posting the follow up.

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Jun 01, 2015 14:15

That Ctrl + Backspace is a playback hotkey to toggle mute for a highlighted clip. It is the same as right mouse click, select mute. I never had a reason to hold down the ctrl key and hit other keys to find out what they do.

AndrewsJT

Newbie Joined: Mar 27, 2014 17:42 Messages: 15 Offline

Sep 10, 2015 17:52

This was the fix for me too! Thanks for posting the Ctrl+Backspace...after a few hours I was going crazy trying to fix this! Thanks

Joel