HELP ME!

cuongbui

Newbie Joined: Feb 05, 2015 20:14 Messages: 2 Offline

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Feb 05, 2015 20:23

i can't import .MOV files with Power Director 12 hic hic thank !

PlaySound

Senior Contributor Joined: Dec 02, 2010 10:26 Messages: 2031 Offline

Feb 05, 2015 20:29

Quote: i can't import .MOV files with Power Director 12 hic hic

Need to give more information.

Update QuickTime, if not resolved, install package, encoder / decoder, K-lite or other, can solve in some cases.

This message was edited 1 time. Last update was at Feb 05. 2015 20:33

AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate

cuongbui

Newbie Joined: Feb 05, 2015 20:14 Messages: 2 Offline

Feb 05, 2015 20:55

update Quick time to ver 7 and The PD error is "An error occured when opening this media file in the Media Library. ..."
thank !

borgus1

Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline

Feb 05, 2015 21:50

Quote: i can't import .MOV files with Power Director 12 hic hic

PD reportedy doesn't play nicely with some MOV/QT files. Consider converting them first...then import.

http://handbrake.fr

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 06, 2015 04:33

Hi cuongbui,
Probably an audio issue rather than the video part. Converting using a third party program should resolve the issue (as per borgus1's post). For a more in depth analysis of the issue we'd need the following data.
1. MediaInfo on the mov file.
2. A screenshot of your Edit Workspace error message.
3. Information on where/what the mov has come from/created by.
Please check out the guide, Part E, F & J will assist you, we'd also like Part B as well (diagnostic info).
Guide link: http://forum.cyberlink.com/forum/posts/list/29701.page

Dafydd