I will quickly list some of the other problems I'm having in case they are related to this specific issue. Hopefully someone can cross reference the issues if they are related. PD12 automatically unlinks the audio and video of certain clips. I have to delete the audio before I can use vital options such as Fix/Enhance. The message "Media Source Error (Error Code2)" is also popping up consistently when I try to add certain videos to the time line. If I save and reload, they will play again but it seems it's only a matter of time b/f the error msg reappears. I have never had this problem before until I switched over to a 64gb SDXC card. I'm using that with a T3i, so not sure if that's related. Also, when I add the ending credits effect to the timeline PD12 won't play it as a movie. I have to select "clip" b/c when it's played back as "movie" the project stops at the beginning of the credits. It freezes for several seconds, jumps to a specific spot in the middle of the credits, and freezes again. The film itself is a 23 minute documentary with MANY edits (and it plays back fine), so I'm not sure why the credits would bring my system to a halt unless it's some type of bug.
Sorry to throw so many things out there, but I'm not necessarily looking for a fix from the last few problems as much as I'm hoping someone will see the connection if there is one. I will be happy to start an individual thread for the latter problems, just hoping they're all related so it can be a single step that fixes them all. Thanks for the help, and let me know if you need anymore information.

1. I am running Powerdirector 12 on a Windows 8.1 machine.
2. My version of PD12 is: 12.0.3403.0.
3. My SR number is: VDE141006-01.
4. The file type of my video is MP4, and the video type is H2.64 AVC
I have enclosed my dxdiag file and a clip of the original video having issues with adding effects. Thanks.
Filename | Produce.m2ts |
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Description | ||
Filesize |
20456 Kbytes
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Downloaded: | 172 time(s) |
Filename | DxDiag-Mark.txt |
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Description | ||
Filesize |
67 Kbytes
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Downloaded: | 301 time(s) |