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Crashes, lag, echoey audio and general dumbs
Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Edit: PD will crash when weighed down too much, the preview will often lag far behind, bladabla, general stuff like that and I know it can be fixed with a more powerful computer. The purpose of this thread is to see if I can find a way to speed this up a bit some other way


The audio is just echoey sometimes. I'll be playing the preview, and it gets echoey once it gets to a new audio file. If I pause, click around (on nothing), then play, it fixes it. Until maybe next time I hit play. This wouldn't be TOO much of a problem if not for the fact that it even passes on into the final export!

What the heck's up with this?

This message was edited 1 time. Last update was at Feb 28. 2015 17:44

Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Experimenting around a bit, it seems that the audio files continue to play sometimes past the cutoff point I gave them.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Experimenting around a bit, it seems that the audio files continue to play sometimes past the cutoff point I gave them.

It may be your computer is under powered.

What version of Powerdirector? Part A of the link.

Post a DxDiag.txt file.
Instructions in Part B of this link
http://forum.cyberlink.com/forum/posts/list/29701.page

What kind of video are you editing? Standard Definition or High Definition?

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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For some reason while I've patched up the audio issue, it's just glitching up and around to all hell. Layer 2 goes haywire about 1:20 in; if I take something from the timeline out of layer 2, it just stays there in the preview (and the render). I'm having to just put black on layer 3 and do everything over it.

I don't feel like inputting all that information right now, I'm just going to complain. Because I have a decent computer; PD12 at *maximum* usage only uses 50% of its CPU or memory, and usually around 15%. So I'm pretty sure I'm not too underpowered.
Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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And now, stuff is randomly flickering and flashing in the final render. I've been editing just fine for 8 months without getting issues like this very often. I'll do the thing now.

1. Windows 8
2. 12.0.2930.0
3. VDE140423-01
4. MKV and MP4
6. ESET NOD32 Antivirus
7. I'm not aware of any Codecs I've installed
8. I naturally probably have Windows Movie Maker somewhere, as well as Sony Vegas
9. I'm not aware of any burning software on my PC
11. Sometimes Chrome and Skype and Action! and Spotify and Notepad. Closing and quitting all of these (and doing a proper Task Manager inspection) hasn't appeared to help my problems, however
12. I can't seem to get it to work at this moment, I can put more time into it if necessary
13. http://postimg.org/image/rywm8gjnz/full/
14. I have done so
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: And now, stuff is randomly flickering and flashing in the final render. I've been editing just fine for 8 months without getting issues like this very often. I'll do the thing now.

1. Windows 8
2. 12.0.2930.0
3. VDE140423-01
4. MKV and MP4
6. ESET NOD32 Antivirus
7. I'm not aware of any Codecs I've installed
8. I naturally probably have Windows Movie Maker somewhere, as well as Sony Vegas
9. I'm not aware of any burning software on my PC
11. Sometimes Chrome and Skype and Action! and Spotify and Notepad. Closing and quitting all of these (and doing a proper Task Manager inspection) hasn't appeared to help my problems, however
12. I can't seem to get it to work at this moment, I can put more time into it if necessary
13. http://postimg.org/image/rywm8gjnz/full/
14. I have done so

There is much more detail and accurate information in the dxdiag.txt file. How to create it is in Part B of this Link. There is special instructions for Windows 8/8.1.

http://forum.cyberlink.com/forum/posts/list/29701.page

No personal information is contained in the Dxdiag.txt file. (You can open it in any text editor (Notepad) and see for yourself).
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Step 2-3
Welp, I created a Shortcut for DxDiag, but I don't know where "startup/apps" is. Doing a search didn't yield anything.

Step 2-4
Double clicking on it doesn't seem to do anything either. Even if I run as Administrator and hit 'Yes', nothing happens.
Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Yo I just wanted to say I'm really appreciative of the super thorough help you guys provide. The reason PD's problems frustrate me is because of how great of a program it is!
Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Yo excuse me (this will be my last bump; don't worry) is there any way to resolve how the DxDiag thing isn't working for me?
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Yo excuse me (this will be my last bump; don't worry) is there any way to resolve how the DxDiag thing isn't working for me?

Dxdiag.exe is a DirectX diagnostic tool. It is a part of Windows.

The instruction how to use Dxdiag.exe is in Part B of this link, there is instruction for Windows 8.
http://forum.cyberlink.com/forum/posts/list/29701.page

The information contained is like my Dxdiag.txt file that I attach. This is my Windows 7 64bit Computer.

 Filename
Carl312_64 bit_DxDiag.txt
[Disk]
 Description
My Dxdiag.txt file as example.
 Filesize
41 Kbytes
 Downloaded:
278 time(s)
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Oh hey, I'm not sure what I did differently, but I got it to work this time
 Filename
Davoo DxDiag.7z
[Disk]
 Description
 Filesize
12 Kbytes
 Downloaded:
243 time(s)

This message was edited 1 time. Last update was at Apr 29. 2015 00:50

Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Oh hey, I'm not sure what I did differently, but I got it to work this time

There is a newer Graphics driver for your Intel 4600 graphics.
http://downloadcenter.intel.com/search?keyword=4th+Generation+Intel%c2%ae+Core%e2%84%a2+Processors+with+Intel%c2%ae+HD+Graphics+4600
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_2AF3103C&REV_06
Display Memory: 1792 MB
Dedicated Memory: 0 MB
Shared Memory: 1792 MB

You have Dedicated Memory: 0 MB, that setting is likely in BIOS. It should be at least 64 MB.

Your Page file looks to be too small:
Page File: 9087MB used, 7104MB available

Check the setting for Virtual Memory. If possible increase the size to a Max of about 18 GB.

Both of those conditions can cause the condition you describe.
You i5 seems to OK, it is a 3 GHz CPU and 4 cores, which is enough.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Thanks yo, before even resetting it's working better~
Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Whups, I was premature there. It turns out I didn't actually SET the changes, it just so happened that the editing worked a lot faster for a few minutes after I thought I did.

So I did it properly this time--setting it to 18000mb--and reset, but it hasn't helped much.

Also I downloaded the driver you linked, and it told me it wasn't authorized or compatible or somethin. I'll follow their support stuff and look into this.
Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Bump 2.0
Davoo [Avatar]
Newbie Joined: Jun 09, 2014 18:11 Messages: 36 Offline
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Ok sorry guys I'll just get a better computer at some point

This message was edited 1 time. Last update was at Mar 15. 2015 12:48

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