Application Manager crashes on startup

Prizm

Newbie Joined: Oct 01, 2007 09:07 Messages: 36 Offline

Solved by

Dec 08, 2014 07:55

I just recently upgraded my PowerDirector 13 Live to the latest version (13.0.2307).

Since then Application Manager simply crashes when I try to load it:

I've downloaded Application Manager again from the Cyberlink website and re-installed it, but it still crashes. PD 13 seems to work fine though.

Any suggestions?

thanks

This message was edited 1 time. Last update was at Dec 08. 2014 07:56

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Dec 08, 2014 09:28

Quote: I just recently upgraded my PowerDirector 13 Live to the latest version (13.0.2307).

Since then Application Manager simply crashes when I try to load it:

I've downloaded Application Manager again from the Cyberlink website and re-installed it, but it still crashes. PD 13 seems to work fine though.

Any suggestions?

thanks

You have Cyberlink Director Suite Live, It do not think that is the correct Patch for LIVE.
I do not see any patches for Director Suite Live yet.

This patch is not for PowerDirector Live subscribers

Prizm

Newbie Joined: Oct 01, 2007 09:07 Messages: 36 Offline

Dec 08, 2014 18:08

I didn't download the patch from the website, it comes through on the Application Manager and tells me an update is available. There's been about 3 updates for PD13 so far and I've never had a problem previously.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Dec 10, 2014 13:16

HI,
After referring your issue the suggestion I received is to do a google search to see the issue is reported on the MSFT Forum.

..... it seems a Windows memory management issue or caused by application that's not properly installed.

https://www.google.com.tw/search?q=0xc0000018+site:answers.microsoft.com&es_sm=93&sa=X&ei=q_eHVInyGuO-mwWIiIDYCA&ved=0CEYQrQIoBDAE&biw=1366&bih=643

The suggestion is for you to reinstall Application Manager and PDR13 to check if it helps.

Dafydd

This message was edited 1 time. Last update was at Dec 10. 2014 13:17