Freezing Up?

bushfilm

Newbie Location: Louisiana Joined: Oct 10, 2014 15:03 Messages: 44 Offline

Solved by

Dec 07, 2014 17:49

Even though I have a pretty stout video card (nVidia), plenty of RAM, I am having a problem with PD13. Seems that at nearly every edit point, there is a momentary freeze that happens, then the video continues to play. It seems to happen more on heavy action scenes, like an amusement park ride, less on more mundane things like people sitting around talking. This is very annoying and even setting the preview levels down to well-below HD doesn't help. I would like to be able to watch a smooth playback of ALL my clips, even the quick action stuff. Can anyone help me with this? BTW, this doesn't happen with my other video editor, avid media composer, so I don't think its the computer. I will say, I am only using 1080P in PD13, not avid, there its 1080i footage. Really want to solve this. Thanks! Charles Emon Bush
"Leave the gun, take the cannoli"

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Dec 07, 2014 21:17

I remember from your earlier posts that you have the symtoms of a slow computer when in fact you have a top notched one. Try this: In preferences/hardware acceleration, disable one, or the other checkbox. If it don't help, then uncheck both of them. Report back to us if this solves the problem.

SoNic67

Senior Contributor Joined: Sep 27, 2014 14:14 Messages: 1308 Offline

Dec 07, 2014 21:25

Well, beside the "stout nVidia" you didn't give any details. CPU, GPU, HDD, what other "codecs" you have installed...
This is not a PowerDirector issue, since most of us don't complain about that. It might be just a software conflict on your PC.

bushfilm

Newbie Location: Louisiana Joined: Oct 10, 2014 15:03 Messages: 44 Offline

Dec 07, 2014 22:48

Specs for computer are:

ASUS P8 Motherboard
128gb SSD for boot drive
2TB SATA III hard drive as media drive
16gb RAM (Ripjaws)
Intel i7 quad core processor
nVidia Geforce 1gb video card (8xxx series, I think)
PowerDirector 13

All codecs from K-Lite, includes most, if not all, common codecs. What would cause software conflict on computer?
Thanks! Charles Emon Bush
"Leave the gun, take the cannoli"

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Dec 07, 2014 23:33

One more thing need to be done on your computer. Disable shadow files in Preference/General if you are using them. This alone will fix it for you.

bushfilm

Newbie Location: Louisiana Joined: Oct 10, 2014 15:03 Messages: 44 Offline

Dec 08, 2014 12:37

Hi all. No, turning off "shadow file" did not fix it. Here's what I've determined. On a 1080P 60P (59.94) project, the only way the timeline would play back smoothly is if I select "non-real time" preview. Not very helpful since you can't hear audio in this mode. Lowering the preview quality didn't help. On a 1080i 30fps (29.97) project, the timeline played back fine, even in "real time" preview mode. I did a short project in PD12 that was in 1080P and I think it played back fine. I am going to call it up and play it back in PD13 to see what happens. Anyone else have an issue when upgrading from PD12 to 13? Thanks. Charles Emon Bush
"Leave the gun, take the cannoli"

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Dec 08, 2014 13:05

I did not know you had shadow files on but suspected it. You don't need shadows files in the pc with your description. It would only slow it down because it could take hours for all of it to be generated before you could use it in your timeline to get a smooth preview. Keep it off. Shadow files were meant for weak computers and use up a lot of pc resources while it is generating.

This message was edited 2 times. Last update was at Dec 08. 2014 13:09