Update To Version 13 Will Not Install

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Paul Bunion

Newbie Joined: Oct 11, 2009 19:17 Messages: 15 Offline

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Sep 28, 2014 13:29

I just purchased and downloaded PD13. I installed it and activated it. Then I tried to install update 2104 and it refuses to install, says I don't have the proper version of the program installed.

Now what?

This message was edited 1 time. Last update was at Sep 28. 2014 13:49

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Sep 28, 2014 16:13

Quote: I just purchased and downloaded PD13. I installed it and activated it. Then I tried to install update 2104 and it refuses to install, says I don't have the proper version of the program installed.

Now what?

Nothing.

If you check your version and build information you should already have build 2104. There are several threads on this same problem.

http://forum.cyberlink.com/forum/posts/list/40395.page

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Paul Bunion

Newbie Joined: Oct 11, 2009 19:17 Messages: 15 Offline

Sep 28, 2014 17:25

Ah ha. And so I do. Thanks for pointing that out.

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