PowerDVD 13 unable to play Blu-ray movies... DVDs play fine.

PDnoob

Newbie Joined: Aug 23, 2014 14:25 Messages: 1 Offline

Solved by

Aug 23, 2014 14:33

Since a few days I can't seem to play Blu-ray discs anymore.

My drive reads them and I can see the files.
PowerDVD sees the disc but once I press play you can see the blu-ray light flicker and then nothing happens.
Tried it with 20 discs now.

DVDs run fine.

Today I downloaded the trial version of AnyMP4 and it could play the blu-rays so it's definitely a PowerDVD problem.

I uninstalled PowerDVD and reinstalled it again, but no luck.

Is this a known problem?

garioch7

Senior Contributor Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 852 Offline

Aug 24, 2014 07:10

PDnoob:

Welcome to the PDVD Forum. It is not a known issue that I know of. I am running PDVD13 as well.

Did you recently upgrade a video driver? I did have an Nvidia driver go in "sideways" about a year ago and it caused BD quality issues on playback. I did a clean install of the most recent Nvidia driver and that solved the problem for me.

Do you have the latest version of QuickTime installed? I don't know about PDVD13, but I know PowerDirector relies on QuickTime for some of its codecs.

If you post a dxdiag file, we might be able to determine if it is an issue related to your computer configuration, if my first two suggestions don't help you solve your issue.

Hope this helps. Have a great day.

Regards,
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emma13xia

Member Joined: Dec 10, 2014 01:59 Messages: 82 Offline

Feb 09, 2015 02:21

Is it probably related to region protection? If so, it's better you may make a copy of original disc and then playback through PowerDVD.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Feb 09, 2015 09:51

Quote: Is it probably related to region protection? If so, it's better you may make a copy of original disc and then playback through PowerDVD.

It is never better to make a copy of a disc and in some countries it is illegal even if it is for your own use.

Why do you say it may be region protection? .
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