Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet | Advanced Search >
Forum Index » PowerDirector (previous versions)
  • Recent Topics
  • |
  • Register
  • |
  • Login
Impossible to log to my ticket
brunodub011 [Avatar]
Newbie Joined: Feb 23, 2014 05:03 Messages: 24 Offline
[Post New] Aug 14, 2014 08:56
Hi,
I have an issue pending that support is answering to. I got a new answer today, but I am totally unable to access my question, my ticket and even my account. Has anyone experienced that today ? Is there an issue with support web site ?
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Aug 14, 2014 09:19
Quote: Hi,
I have an issue pending that support is answering to. I got a new answer today, but I am totally unable to access my question, my ticket and even my account. Has anyone experienced that today ? Is there an issue with support web site ?

Try Again.

Cyberlink.com gets very busy and may not answer your page request.


Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

brunodub011 [Avatar]
Newbie Joined: Feb 23, 2014 05:03 Messages: 24 Offline
[Post New] Aug 14, 2014 09:24
OK thanks. I'll try again later when it will be night US time.
Frederick [Avatar]
Newbie Joined: Aug 14, 2014 12:40 Messages: 1 Offline
[Post New] Aug 14, 2014 14:38
Same issue. The support page isn't loading at all. Hoping it is just busy.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Aug 14, 2014 18:08
Quote: Same issue. The support page isn't loading at all. Hoping it is just busy.

I just tried Cyberlink Technical support, I do not get anything except for the banner at the top of the page.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

borgus1 [Avatar]
Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline
[Post New] Aug 14, 2014 18:39
Server problems. Patience. ^_^
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New] Aug 15, 2014 05:09
Hi,
I'm told the issue has been fixed by CL, the pages should display ok now.
Dafydd
brunodub011 [Avatar]
Newbie Joined: Feb 23, 2014 05:03 Messages: 24 Offline
[Post New] Aug 15, 2014 08:49
Yes it is.
Thanks to all
Bruno
Powered by JForum 2.1.8 © JForum Team