Audio Files not playing in Timeline/Preview

Amy Bean

Newbie Joined: Jul 21, 2014 08:31 Messages: 7 Offline

Solved by

Jul 21, 2014 09:14

I'm using PowerDirector 12, 32-bit version. PowerDirector Ultra 12.0.2930.0

The problem I am having is with voiceover clips. I have imported the .WAV files into my media library and tried inserting them in all of the audio channels without getting a different result. The files play in the editing window, but not in the preview/timeline window. I need them to play so I can sync up the other media to the voiceover.

I've tried using Cyberlink's Wave Editor to re-save the .WAV files and bring them back into the project. This has yielded no difference.

I have also closed the project and re-opened adding the audio back, it made no difference. I have also opened a brand new project and dropped only the voiceover .WAV file in and it still will not play in the timeline/preview mode.

I have attached a screen shot showing the timeline/preview area which shows the audio clip inserted. I appreciate any help that can fix this issue.


Filename	Screenshot.jpg	Download
Description	Screenshot
Filesize	289 Kbytes
Downloaded:	72 time(s)

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jul 21, 2014 09:40

Quote: I'm using PowerDirector 12, 32-bit version. PowerDirector Ultra 12.0.2930.0

The problem I am having is with voiceover clips. I have imported the .WAV files into my media library and tried inserting them in all of the audio channels without getting a different result. The files play in the editing window, but not in the preview/timeline window. I need them to play so I can sync up the other media to the voiceover.

I've tried using Cyberlink's Wave Editor to re-save the .WAV files and bring them back into the project. This has yielded no difference.

I have also closed the project and re-opened adding the audio back, it made no difference. I have also opened a brand new project and dropped only the voiceover .WAV file in and it still will not play in the timeline/preview mode.

I have attached a screen shot showing the timeline/preview area which shows the audio clip inserted. I appreciate any help that can fix this issue.

Voice over and Smart Sound audio files can only be placed in the Voice track or the Music track.

You can still sync the audio with the video, same technique applies, move the audio file along the audio track.


Filename	Voice over audio.png	Download
Description	Where Voice over and Smart sound files go
Filesize	154 Kbytes
Downloaded:	65 time(s)

This message was edited 1 time. Last update was at Jul 21. 2014 09:44

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jul 21, 2014 09:42

I'm sure you looked at the volume.

Why didn't you just use the narration/voice over in the program? .
.
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Amy Bean

Newbie Joined: Jul 21, 2014 08:31 Messages: 7 Offline

Jul 21, 2014 09:54

I didn't use the voiceover part of the program because the recording quality sucked. So I recorded it at home on my laptop and used Audacity to edit the .WAV appropriately.

Also, I've placed the .WAV files in the Voice track and it still doesn't play in the timeline preview.

I don't see any reason why a .WAV file doesn't play in any of the audio tracks as the user guide clearly states you can put it in any of the tracks you want to.

I don't care which track it needs to go in, of course, I just need it to play during the preview. Is there a way to fix this issue?

Thank you for your help!

Amy Bean

Newbie Joined: Jul 21, 2014 08:31 Messages: 7 Offline

Jul 21, 2014 09:57

Quote:

Quote: I'm using PowerDirector 12, 32-bit version. PowerDirector Ultra 12.0.2930.0

The problem I am having is with voiceover clips. I have imported the .WAV files into my media library and tried inserting them in all of the audio channels without getting a different result. The files play in the editing window, but not in the preview/timeline window. I need them to play so I can sync up the other media to the voiceover.

I've tried using Cyberlink's Wave Editor to re-save the .WAV files and bring them back into the project. This has yielded no difference.

I have also closed the project and re-opened adding the audio back, it made no difference. I have also opened a brand new project and dropped only the voiceover .WAV file in and it still will not play in the timeline/preview mode.

I have attached a screen shot showing the timeline/preview area which shows the audio clip inserted. I appreciate any help that can fix this issue.

Voice over and Smart Sound audio files can only be placed in the Voice track or the Music track.

You can still sync the audio with the video, same technique applies, move the audio file along the audio track.

I have placed all the .WAV files in the track you indicated and it does not make any difference.

I have checked my speakers and headphones and both play all other sounds from my computer except this.

THank you for clarifying where the audio should go. Do you have any other suggestion as to why it isn't playing?


Filename	screenshot2.jpg	Download
Description
Filesize	282 Kbytes
Downloaded:	53 time(s)

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jul 21, 2014 10:19

Quote: have placed all the .WAV files in the track you indicated and it does not make any difference.

I have checked my speakers and headphones and both play all other sounds from my computer except this.

THank you for clarifying where the audio should go. Do you have any other suggestion as to why it isn't playing?

I made an assumption that you had recorded the voice over audio in PowerDirector.

WAV audio files from outside sources should play in any audio track in Powerdirector.

That leaves the encoding of your WAV files.

There is a free utility that shows the information about media files, how and what they are made of.

MediaInfo:
http://mediaarea.net/en/MediaInfo

Use MediaInfo and them attach a TEXT file of one of your misbehaving audio files.

If you have one of the audio files that is not very large, you can attach it to the forum, then we can check if it plays on our system.
5 to 30 seconds would be plenty.

This message was edited 1 time. Last update was at Jul 21. 2014 10:26

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Amy Bean

Newbie Joined: Jul 21, 2014 08:31 Messages: 7 Offline

Jul 21, 2014 10:28

OKay, here's the text file with the information on the first voice clip .WAV file. Thank you!!

Filename	fileinfo.txt	Download
Description
Filesize	1 Kbytes
Downloaded:	216 time(s)

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jul 21, 2014 10:36

Quote: OKay, here's the text file with the information on the first voice clip .WAV file. Thank you!!

MediaInfo looks OK.

Can you attach a sample (that file would be great)?

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Amy Bean

Newbie Joined: Jul 21, 2014 08:31 Messages: 7 Offline

Jul 21, 2014 10:51

Of course! Thank you so much! Here you go.

Filename	nadl 1.wav	Download
Description
Filesize	1662 Kbytes
Downloaded:	197 time(s)

PlaySound

Senior Contributor Joined: Dec 02, 2010 10:26 Messages: 2031 Offline

Jul 21, 2014 11:32

Quote: Of course! Thank you so much! Here you go.

I checked here and have audio on PD12, the volume is very low but it works


Filename	audio1.jpg	Download
Description
Filesize	40 Kbytes
Downloaded:	44 time(s)

This message was edited 1 time. Last update was at Jul 21. 2014 11:38

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stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jul 21, 2014 12:17

Quote:

Quote: Of course! Thank you so much! Here you go.

I checked here and have audio on PD12, the volume is very low but it works

I have the same result. If I increase the volume, I get a clear audio. BTW, I just came back from the dentist so that the audio snippet was coincidental ! .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Amy Bean

Newbie Joined: Jul 21, 2014 08:31 Messages: 7 Offline

Jul 21, 2014 12:18

Quote:

Quote: Of course! Thank you so much! Here you go.

I checked here and have audio on PD12, the volume is very low but it works

I can hear the audio files in the trim/edit window (like your screen capture), and it's fine. It's just not playing in the preview/timeline area. Does it play there for you?

Thank you for your help!!

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jul 21, 2014 12:38

Quote:

Quote: Of course! Thank you so much! Here you go.

I checked here and have audio on PD12, the volume is very low but it works

I can hear the audio files in the trim/edit window (like your screen capture), and it's fine. It's just not playing in the preview/timeline area. Does it play there for you?

Thank you for your help!!

Yes, if I understand what you are saying.

Just to make sure, are your Windows audio settings enabled and volume up? .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

PlaySound

Senior Contributor Joined: Dec 02, 2010 10:26 Messages: 2031 Offline

Jul 21, 2014 12:40

Quote:

Quote: Of course! Thank you so much! Here you go.

I checked here and have audio on PD12, the volume is very low but it works

I can hear the audio files in the trim/edit window (like your screen capture), and it's fine. It's just not playing in the preview/timeline area. Does it play there for you?

Thank you for your help!!

Yes he is playing on the timeline.
Adjusted the volume to maximum, Rescued in produce, I added this in the timeline, open in in WevEditor adjusted maximum boost and obtained a volume average to good. AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate

Amy Bean

Newbie Joined: Jul 21, 2014 08:31 Messages: 7 Offline

Jul 21, 2014 13:00

Thank you to all! For some reason the .WAV file has to be place in the voiceover channel even though the file type allows me to place it in any of the audio channels on the timeline.

I did as suggested and boosted the volume of all fo the .WAV files using the WAV Editor and placed them back in the first audio channel. The file wouldn't work - I may have a setting that's off somewhere because the program wouldn't allow me to increase the volume on the file in that channel. However, when I moved it down to the voice channel, it allowed me to increase/edit the volume.

Since I already boosted the sound through the WAV Editor, I didn't need to bump it up even more but now it could be heard.

Thank you, again, to everyone who helped me figure out the issue. I really REALLY appreciate your time!

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jul 21, 2014 13:09

You are welcome ! Happy to help. I really appreciate that you came back and let us know that you have a workaround for that file. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jul 21, 2014 15:12

I got the same result as the other editors.

I put that audio file in Audacity (Free Audio Editor), the sound level was very low, I then used the Amplify function and boosted the level by 26.1 DB. Exported the edited file as WAV (changed the file name).

I then Imported that edited WAV into PowerDirector. It does play in any audio track in Powerdirector 12.
As it should.

Attached the edited Wav file.

You can do the same to the rest of your audio files by using Effect > Amplify function In Audacity, then exporting the edited WAV as a WAV (Change the file name so you do not over write your original file.

Filename	nadl 1_Edited.wav	Download
Description	This is the edited WAV File.
Filesize	1662 Kbytes
Downloaded:	200 time(s)

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

coolreem75

Newbie Joined: Mar 31, 2015 11:34 Messages: 1 Offline

Jul 05, 2016 19:16

Even though this is an old thread, I had the same issue. There is a speaker/volume button right under the preview window. Why mine was all the way down, I dont know. Raised up that speaker and it worked.

This is for those like me who read this entire thread and missed it. Do it.