No BD Sound PowerDVD 14 Ultra

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KeithJ

Newbie Joined: Jul 02, 2014 20:16 Messages: 2 Offline

Solved by

Jul 02, 2014 20:22

I purchased PowerDVD 14 Ultra today and I am not getting any sound when playing BDs. Sound is working fine for all of the following:

mp3 audio
mp4 video / audio
mkv video / audio
regular DVD

I've downloaded the advisor and everything passed.

I'm running Windows 7 Home Premium 64 bit.

Any ideas?

JPhee

Newbie Joined: Jul 03, 2014 22:03 Messages: 2 Offline

Jul 03, 2014 23:01

I had a similar issue earlier on Windows 8.1 with a Realtek 892. I had to uninstall and reinstall the drivers a couple of times. It had to do with the dts-hd sound on the BD not finding a secure path to transmit the sound.

I was able to get sound with the Microsoft HD audio drivers, but not the Realtek ones. Eventually, I got the Realtek drivers to work.

What type of speaker setup do you have? Have you tried changing the audio output under settings in PDVD?

KeithJ

Newbie Joined: Jul 02, 2014 20:16 Messages: 2 Offline

Jul 06, 2014 10:38

This is where it gets strange.

When playing a regular DVD, video file, sound file, etc, the sound settings display as they do in screen1.jpg.

However, when playing a Blu Ray, the sound settings display as they do in blueray.png. It's like when playing a Blu Ray, it, for some reason, just can't find anything to output to.


Filename	screen1.jpg	Download
Description	DVD, Video File, Audio File
Filesize	49 Kbytes
Downloaded:	115 time(s)


Filename	blueray.PNG	Download
Description	Blu Ray
Filesize	26 Kbytes
Downloaded:	117 time(s)

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