LOST DTS HDM

CyberLinkForum-Admin

Administrator Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 212 Offline

Aug 11, 2014 21:34

To DaveF2269, Marc, and anonim...

A person from CyberLink's customer support has been trying to reach you via email. They would like to get in contact with you, as your assistance is required to help them fix this issue.

CyberLink's RD and QA teams cannot duplicate this issue in their testing labs, so your assistance is required.

Please check your email or spam message folders for the message and get back in contact with CyberLink as soon as you can. They would appreciated the help.

Regards,
Admin

DaveF2269

Newbie Joined: Aug 06, 2014 14:04 Messages: 9 Offline

Aug 12, 2014 10:07

As stated in my previous post, the beta patch fixed my problem. No further assistance is required, especially if it involves remote login to my computer.

thx for the patch

Marc

Newbie Joined: Jun 22, 2014 09:08 Messages: 7 Offline

Aug 12, 2014 10:31

I would have bet money that I ran the patch before. Just did it again and it did indeed fix the problem.
Thanks Dave.

DaveF2269

Newbie Joined: Aug 06, 2014 14:04 Messages: 9 Offline

Aug 12, 2014 12:21

your welcome Marc. Enjoy!

tony0707

Newbie Joined: Jul 14, 2014 08:41 Messages: 36 Offline

Aug 14, 2014 23:12

HELLO:

THE LATEST PATCH HAS FIXED MY PROMLEM WITH THE DTS-HD MSTR
NOW I CAN WACHT ALL MY BLURAY FILES FROM MY HARD DISK WITH
NO PROBLEMS AT ALL.

THANKS YOU SO MUCH.

Korrigan

Senior Member Joined: Oct 06, 2010 04:57 Messages: 221 Offline

Aug 15, 2014 09:47

Definitely not fixed for me, latest patch, latest AMD HDMI audio drivers. I often have to stop and restart a movie with DTS HD Master Audio (original disc, no copy) to get sound. It's not deal breaking, mind you, since the first restart usual fixes it, it's just annoying.

This message was edited 1 time. Last update was at Aug 15. 2014 09:48

My collection: http://www.blu-ray.com/community/collection.php?u=194008&action=showcategory&category=1&categoryid=7

davidjuarezburgos

Newbie Joined: Mar 30, 2012 04:48 Messages: 13 Offline

Aug 17, 2014 13:09

Hello,
Just confirm that after installing powerdvd 14 4223 patch DTS has missed. I use SPDIF optical output in my PC.
I have installed beta 4401 patch without any luck.
Any help?
thanks in advance

Penko

Newbie Joined: Nov 23, 2016 12:19 Messages: 1 Offline

Nov 23, 2016 12:43

This is how to fix a not working DTS-HD sound on Cyberlink PowerDVD v14 and make it work even with Analog Stereo Output:

Install the latest Update Patch first.

Run PowerDVD 14

Click the Settings button.

Click the Video, Audio, Subtitles tab.

Click More Audio Settings.

Select (current system settings) under Speaker environment.

Select TrueTheater Surround under Output Mode.

Setup TrueTheater Surround Settings as you wish.

Save setting and quit PowerDVD.

Go to Control Panel and open the Sound settings.

Select your Default (Analog) Device and click Properties.

Select the Advanced tab.

Under Default Format select the highest quality available: 24 bit, 192000 Hz (Studio Quality)

Start PowerDVD 14 and you're done!