G'day Bill -

You're allowed to ask questions great & small. It's a forum!

1. If your PD12 is an upgrade version, I believe you need to have PD10 installed then install the upgrade version. Someone else might confirm or deny that, because I've nevr installed an upgrade version myself.

2. I would just accept the defaults and allow the installer to do its thing.

3. Install PD12 - THEN install only the latest patch (2726) - http://www.cyberlink.com/support/powerdirector-ultra/patches_en_GB.html I wouldn't worry about the beta patches.

Cheers - Tony
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Quote: I've just purchased the upgrade to PD 12 from PD 10. I'm seeing some troubles listed on this forum, so I'll post my questions before attempting to install PD 12 or the Content Packs.

First - do I need to uninstall PD 10 before installing PD 12?

No need to uninstall PD10. You may have PD10 and PD12 on the same PC. Here.
Here it was that way for a while without problems.
After uninstalled PD10, and their effects packages without changes in PD12.
This worked for me, PowerDirector Ultra .

Second - If I just accept the defaults as I install the Content Packs, should I be okay, and see the Content Packs as part of PD 12. The explanations centering around F5, F7 and so forth are Greek to me - I don't understand what is meant by them.

Must first install PD12, only after the effects packages.
Packages PD10 effects. is not recognized in PD12, only custom or download effects.
F5, F6, F7 are shortcuts for Library effects.
Open PD12, clic F7 will understand.

Third - am I correct that it would be best to install today's patch before using PD12? And should I install earlier patches before installing today's (or are all the patches included in the latest one)?

Sorry for these very amateurish questions. I did search the FAQs and the forum, but if the answers are there, I missed them.

Bill Hansen

AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate

Thanks for these replies.

Tony - Good to see you still here, still answering questions. I do have PD 10 of course. That's why I asked whether I need to uninstall it before I install the upgrade to PD 12.

Playsound - Thanks for clearing up my other questions. I'll go ahead and install the upgrade to PD 12, and then the Content Packages.

Bill Hansen Bill Hansen

I forgot to ask this important question -

Am I correct that, when installing the upgrade to PD 12, I should first install the "Ultimate" version, and then install the "Ultra" version? That is, I'll need both Ultimate and Ultra to get the program to run correctly?

And, of course, install that patch 2726 -

Thanks - Bill Bill Hansen

Quote: I forgot to ask this important question -

Am I correct that, when installing the upgrade to PD 12, I should first install the "Ultimate" version, and then install the "Ultra" version? That is, I'll need both Ultimate and Ultra to get the program to run correctly?

And, of course, install that patch 2726 -

Thanks - Bill

That is a bit confusing. Did you buy two different versions? Install only the Ultimate. What version of 10/11 did you have? .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

I have PD 10 Ultra. After I paid for the upgrade to PD 12, both PD 12 Ultimate and PD 12 Ultra, as well as the two Content Packs and something called the Mobile version, were all in my Cyberlink download queue . (I paid only for the Ultra version.) I downloaded them all. Just now I checked the comparison between Ultimate and Ultra, and I see that Ultimate is the more expensive version, and it has a few Content Packs which Ultra does not have, but is otherwise identical to Ultra. . I doubt that I'd never need those "extra" content packs.

So - Maybe I can just skip installation of Ultimate, and install only Ultra, the two Content Packs, and the patch?

Bill Bill Hansen

Bill -

That's unusual. I can understand why Steve was confused.

You're right - the difference between Ultra & Ultimate is 2 NewBlue Effects packs 3 other packs (Holiday 4, Travel 2 & Romance 3). The core PowerDirector 12 program is the same.

http://www.cyberlink.com/products/powerdirector-ultra/compare_en_US.html

Cheers - Tony

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Yes, It doesn't take much to confuse me (and keep me confused)! .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Another confusion - the recommendation above was to install only Ultimate. Starting with Ultra, it turns out that Ultimate looks like it will install, but it won't accept the reg code.

The other thing, and this is pretty bad, is that when I did install the upgrade to Ultra 12, the first thing the install "Wizard" did was to remove **PD 10 Ultra** from the computer. Then the PD 12 install Wizard gave me the error message that PD 12 couldn't be installed because there was no previous version on the computer.

I had kept the reg code for PD 10, so I was eventually able to get the upgrade to PD 12 Ultra to install.

Now I'm really stuck - no more PD 10, and when I try to open video files in the upgrade to PD 12 Ultra, I get the error message that PD 12 does not recognize any of the files - yet these are all video files which PD 10 recognized just fine - and I was able to edit them in PD 10 (but I was trying to import the MVI files into PD 12, not the edited or produced results).

I've put up another thread about the lack of recognition of files. Maybe I have to uninstall PD 12 Ultra and go back to PD 10, if I can find the exe file??? Bill Hansen

My apologies for the whiny, complaining tone of my last post. I was way over-tired when I wrote that. I did have to do an uninstall/reinstall of PD 12, but things are working - at east the basics are working - now. I'll have a little learning curve for PD 12, but so far, so good. I love the ability to integrate with Color Director 2.

Bill Bill Hansen