Cant import MP4 into PD10

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Dogtown

Newbie Joined: Apr 06, 2012 13:08 Messages: 12 Offline

Solved by

Apr 09, 2014 13:13

As above really, whenever I try to import anything in MP4 format PD 10 stops working and closes.

Any ideas???

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Apr 10, 2014 10:06

Quote: As above really, whenever I try to import anything in MP4 format PD 10 stops working and closes.

Any ideas???

Update QuickTime.

https://www.apple.com/quicktime/download/

Maybe re-install Powerdirector, if QuickTime does not fix your problem.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Dogtown

Newbie Joined: Apr 06, 2012 13:08 Messages: 12 Offline

Apr 10, 2014 10:10

Thanks but I've sorted it now. I had to un-tick the lower box in 'hardware acceleration'

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