We are unable to process your order. Please verify your information and try again. ???

Flying Girl

Newbie Joined: Aug 27, 2008 19:09 Messages: 12 Offline

Solved by

Aug 27, 2008 19:12

Hello,

I want to buy PowerDirector 7 Ultra.

but always show this message :

We are unable to process your order. Please verify your information and try again.

What to do ? Please help.

babindia

Senior Contributor Location: India Joined: Aug 16, 2007 06:11 Messages: 884 Offline

Aug 28, 2008 02:51

Hello Mr X
Please mention your name to begin with, when writing in this forum. PC specs :
OS Windows 10.0 Pro
MB - AS rock Z77 extreme 11
Intel 3770K @ 4.0 Ghz OC
Gskill 32 GB RAM 1800 Mhz
6 TB HDD, SSD bootable
nVidia ASUS GTX 660 Ti
BenQ 22" LCD monitor 1920x1080

Flying Girl

Newbie Joined: Aug 27, 2008 19:09 Messages: 12 Offline

Aug 28, 2008 10:03

Hello Babdi,
How to choose a nickname ?
When I put my email and pass. It shows like this.

Flying Girl

Newbie Joined: Aug 27, 2008 19:09 Messages: 12 Offline

Aug 28, 2008 17:50

no body answer

Edited by Moderator
Please mention your name to begin with, when writing in this forum.

This message was edited 1 time. Last update was at Aug 29. 2008 12:42

Bif

Member Location: San Angelo TX Joined: Aug 14, 2008 01:48 Messages: 147 Offline

Aug 29, 2008 02:58

If you are having trouble with the online ordering process and have access to amazon.com you might do a search on that site and see if any of their associated vendors have a "box" copy in stock. That's what I wound up doing.

Just did a quick check on amazon.com:

seaching for "powerdirector 7 ultra" returned one vendor

#
Seller: hermanstreet-music Price is very close to the online store here.

It will likely be an older build but you can download an update patch that brings it up to the current version.

Flying Girl

Newbie Joined: Aug 27, 2008 19:09 Messages: 12 Offline

Aug 29, 2008 12:35

Thanks Bif for your reply.
but I want it ( download )
the box will take long time to come

This message was edited 2 times. Last update was at Aug 29. 2008 12:43

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Aug 29, 2008 12:38

Amend your Profile (top of the page - below CyberLink Community Forum) to display a name - please.
Dafydd
[Moderator]

This message was edited 1 time. Last update was at Aug 29. 2008 12:42

Flying Girl

Newbie Joined: Aug 27, 2008 19:09 Messages: 12 Offline

Aug 29, 2008 15:32

Ok thanks. Done. I choose a nick name.

Now please help me with my problem.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Aug 29, 2008 15:53

Look up some information here

Perhaps you need to amend the security level to allow cookies in and page tracking.

IF the above fails - PM me you contact details and I'll pass everything onto CyberLink - they should be dealing with this particular issue you're experiencing.

Dafydd

This message was edited 1 time. Last update was at Aug 29. 2008 15:56

Flying Girl

Newbie Joined: Aug 27, 2008 19:09 Messages: 12 Offline

Aug 30, 2008 17:25

Dafydd Bevan - SoftDeko

Thanks. Check the PM please.