Help on activation key

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Newbie Joined: Aug 23, 2008 14:00 Messages: 1 Offline

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Aug 23, 2008 14:07

I bought Powerdirector 7 online with the dowlnoad buy so it could go directly on my computer. My computer got fixed later on and deleted my downloaded powerdirector but i still have the cdthat i bought with it. I dont know where the activation key is. I only see the numbers on the envelope they sent me and the numbers on the cd but both dont work. Can anyone help?

This message was edited 1 time. Last update was at Aug 23. 2008 14:16

Bif

Member Location: San Angelo TX Joined: Aug 14, 2008 01:48 Messages: 147 Offline

Aug 23, 2008 16:49

Go to the members section and login, if you haven't opened an account do so with the same email address you provided when making the download edition purchase.

Chances are your copy was registered to that email address as a username when you made your purchase and if you can login there, go to "My Products" then "View Registrations" and your activation key should be right there.

If that doesn't work go to the Customer Support section and leave an inquiry stating you problem the way you did above. But be sure you provide the same exact email address you provided with your purchase.

Good luck

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