PowerDVD 7.0 Deluxe update wipes

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Christopher

Newbie Joined: Aug 07, 2008 15:36 Messages: 1 Offline

Solved by

Aug 07, 2008 16:03

Hi,

Your tech support email system refuses to accept emails so I'll post message here.

I just tried to update my 7.0 Power DVD Deluxe version with suggested update to version CyberLink.3613(EVR)_DVD071211-02. It would not complete install without my removing existing version above, then refused to install new version.

So now no PowerDVD, what do I do? I bought a download version and registered it in Cyberlink members area.

CB

Crunchy Doodle

Newbie Location: Southern California Joined: Jul 31, 2008 10:12 Messages: 8 Offline

Aug 10, 2008 11:45

When I couldn't get my purchased update to install, I e-mailed tech support and they sent me instructions on how to perform a manual uninstall and cleanup, followed by an install of the full retail product. You'll need to keep trying to get their system to accept your message.

Bye.

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