Hi Theil.

That's crazy what happens. Have you been watching DVDs with another player like Windows Media Player or another application in the mean time? Just curious.

Hi Thiel,

I have read your postings. I didn't see anywhere that you carried out the instructions of Tech Support, I hope you did.

One of the things I learnt early on when having a problem was to use Google to look if somebody else was reporting a similar fault...
The internet search ""Intel Centrino 2.0 GHz" problem powerdvd" brought up 11 responses - none of which was showing your issue - most were in German!

To lambast CL Techs when it is just as likely to be your system is unfair and unnecessary. The software and background running stuff is variable and causes a lot of hassle to programs that need a lot of CPU and graphics etc etc.

Shared graphics on a laptop can cause a similar problem - I didn't look closely at the spec of the Intel Centrino 2.0 GHz. I noted the standard graphics is Intel's chip based Graphics Controller (Intel GMA 900) - motherboard chip - and you've stated you have (Nvidia) GeForce Go 6800. There have been reports on this site of problems with latest Nvidia's drivers clashing with PowerDVD 7 and users opting to revert to older drivers!

A standard Search Engine enquiry pulled up this info:
nVidia GeForce Problems

I'm sorry you're having problems, let me know if you want me to contact Tech Support (HoD) to assist you.

Dafydd

Hi Bevan,
of course I understand that the software will not run immediatly on every pc config all the time. That is in the nature of new software & I can accept that. But now consider my case: I bought this software for over 50 Euros, I wanted to use it (but it failed to work properly), I mailed tech support (they started with the general tips & thats ok), the problem was not resolved. Now I expected more concrete "insider-tweaks" if you will, but I was disappointed: After the general suggestions tech support was simply out of ideas & guess what, they gave me the same general advice that I had already followed several weeks befoe. That is not tech support, thats just an interactive FAQ. Condsidering the price, the reputation & the tough market CYberlink is in I am sure that they can & expect them to do much better than that. Thus, my anger. And yes of course I followed their suggestions to the letter & even switched drivers several times in order to resolve the problem, but to no avail.

Thanks for your offer to help, if you (or anybody else) has further suggestions I will be more than happy to keep experimenting. After all I still want to use PowerDVD 7 despite its flaws.

Cheers
Stefan

P.S.: Playback using any other DVD Player (including Media Player) works without problems.

Hi Stefan Theil,

That was an interesting posting.

Please read the PM I sent to you.

Dafydd

thanks for reply it sounds like we are both in the same boat here. Will do as you suggest and hang on a while,am not going anywhere fast mate am 59 & with a heart attack and a triple heart by-pass behind me I've learned to take it as it comes now. Every days a bonus so any suggestions are appreciated. Have had a look on several sites re this problem and it's a big problem across a lot of Creative Sound Cards even the megabucks ones. Every site has hundreds of postings just too many to read. Will look forward to your input & nice to meet up with you.
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