Paul, just send a note to cyberlink (in customer support) they are very helpful in providing another download link for you to use.

If you aren't using a download manager, though it might be worth trying, so that you can resume your download.

A couple of options for download managers are

http://www.speedbit.com/ or

http://getright.com/

Good luck.

I ran into the same problem. It took me about 6 hours to download the file and this would normally have taken less than half an hour to download as I have high speed Internet connection.

I find that downloading anything from Cyberlink is very, very, very slow. My high speed Internet connection turns into a snail-pace connection. I don't understand why that happens only when I download from Cyberlink.

I tried installing a download accelerator from Speedbit, but the speed was even slower so I ended up uninstalling it. I guess those download accelerator software do not work with Cyberlink sites.

I mentioned this issue in one of my posts and am still awaiting a reply from Cyberlink.

Sorry, that they didn't work. I use DAP for most of my downloads, from whatever site. I confess I haven't sat and waited for a download, usually I'm doing other things, so I haven't timed the Cyberlink site.

Well thank you anyway for trying to help.

Hopefully, I'll get an answer and a solution from Cyberlink as it is the only site where I get snail-pace downloads.

G'day Arturo,

I agree with you, I also have a super fast Internet connection, yet downloading from Cyberlink is at the fantastic rate of 16 kb/s.
Cyberlink will tell you that the download speed depends on the number of downloads being carried out at the time, what rubbish, Download from Microsoft or Adobe and the download speed is in the hundreds of kb/s and their servers would be far busier than Cyberlinks, as are a lot of other software providers who also offer a much faster download
To make it worse, they are providing programs as one file, so you are unable to download multiple parts at one time.

So everyone, voice your opinion, let Cyberlink know that their download speed is unacceptable.

Robert
(with another 6 hours of downloading ahead)

Update
After 3.5 hours, download stopped saying server had been reset, what a waste of time and usage, Cyberlink need to fix their server as a matter of urgency Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots

Good morning from Canada Robert. I guess it would be evening where you are now.

So I am 4 kb/s faster than what you get. My download speed was 20 kb/s the last time I downloaded from Cyberlink. I couldn't believe it and that really is unacceptable.

Please everyone who share this problem, let Cyberlink know or we'll be stuck with a snail-pace download connection.

So far Cyberlink seems to be ignoring my message. However, I'd like to give them the benefit of a doubt and assume that they are just busy right now but will eventually find the time to get back to me with a solution to this problem.

Arturo

Hi Arturo,

Going from the time of your message, the time here would have been 1 am
Thursday morning 17 July

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots