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Can't get hardware acceleration working
SimonW [Avatar]
Newbie Joined: Mar 25, 2013 13:48 Messages: 22 Offline
[Post New] Jan 05, 2014 09:03
As with another recent thread I can't get hardware acceleration working and its taking ages to render videos - much the same as PD11.

In the preferences box I can set "Enable AMD Accelerated Parallel Processing" but the "Enable Hardware Decoding" is greyed out.

On the Produce screen all the acceleration options are greyed out.

My hardware spec is in my signature below. PowerDirector 12 Build 2420
Windows 7 Home Premium SP1 64 bit
Dell Studio XPS 7100 AMD Phenom II x6 1035T 2.6Ghz with 8 Gb RAM
ATI Radeon HD 5770 video card graphics card
Hauppauge Colossus capture card and "Capture" software
GGRussell [Avatar]
Senior Contributor Joined: Jan 08, 2012 11:38 Messages: 709 Offline
[Post New] Jan 05, 2014 09:34
Do you have the latest Radeon driver (V13.12)? I have the HD5550 and hardware render works for me. Intel i7 4770k, 16GB, GTX1060 3GB, Two 240GB SSD, 4TB HD, Sony HDR-TD20V 3D camcorder, Sony SLT-A65VK for still images, Windows 10 Pro, 64bit
Gary Russell -- TN USA
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jan 05, 2014 09:39
You have the same video card I have.

Do you have the Catalyst 13.9 driver installed?
Most of the time I chose to not use Hardware acceleration.

With the Nature.mpg sample video on the timeline three times:
HA depends on what video format you are producing. I have HA available for AVC, WMV, MP4, and MKV. All 1920x1080/30p/60i.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

SimonW [Avatar]
Newbie Joined: Mar 25, 2013 13:48 Messages: 22 Offline
[Post New] Jan 05, 2014 09:57
How do I find out? PowerDirector 12 Build 2420
Windows 7 Home Premium SP1 64 bit
Dell Studio XPS 7100 AMD Phenom II x6 1035T 2.6Ghz with 8 Gb RAM
ATI Radeon HD 5770 video card graphics card
Hauppauge Colossus capture card and "Capture" software
GGRussell [Avatar]
Senior Contributor Joined: Jan 08, 2012 11:38 Messages: 709 Offline
[Post New] Jan 05, 2014 10:07
right click any empty spot on the desktop
Choose AMD CCC
There should be a TAB labelled Information
Under that select Software
The latest AMD Control Center Version is
2013.1206.1603.28764
Latest drivers here: http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This message was edited 2 times. Last update was at Jan 05. 2014 10:12

Intel i7 4770k, 16GB, GTX1060 3GB, Two 240GB SSD, 4TB HD, Sony HDR-TD20V 3D camcorder, Sony SLT-A65VK for still images, Windows 10 Pro, 64bit
Gary Russell -- TN USA
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jan 05, 2014 10:16
Right click the desktop > AMD Catalyst Control Center.

Information > Software.
Catalyst Version. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New] Jan 05, 2014 10:28
I don't think I EVER got HA for WMV, but I remember seeing it mentioned certain profiles did allow for it. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
SimonW [Avatar]
Newbie Joined: Mar 25, 2013 13:48 Messages: 22 Offline
[Post New] Jan 05, 2014 10:53
Yes I was well out of date. Upgrading now so I'll let you know how I get on.
Thanks again for your help.

Why do you not use hardware acceleration Carl? PowerDirector 12 Build 2420
Windows 7 Home Premium SP1 64 bit
Dell Studio XPS 7100 AMD Phenom II x6 1035T 2.6Ghz with 8 Gb RAM
ATI Radeon HD 5770 video card graphics card
Hauppauge Colossus capture card and "Capture" software
GGRussell [Avatar]
Senior Contributor Joined: Jan 08, 2012 11:38 Messages: 709 Offline
[Post New] Jan 05, 2014 11:40
Some users have reported getting digital artifacts using Hardware acceleration, but I haven't seen any. Intel i7 4770k, 16GB, GTX1060 3GB, Two 240GB SSD, 4TB HD, Sony HDR-TD20V 3D camcorder, Sony SLT-A65VK for still images, Windows 10 Pro, 64bit
Gary Russell -- TN USA
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jan 05, 2014 13:10
Quote: Yes I was well out of date. Upgrading now so I'll let you know how I get on.
Thanks again for your help.

Why do you not use hardware acceleration Carl?

One word 'artifacts'.

I would rather take a little more time to use CPU rendering instead of having to render a second time if I get artifacts.

There are times when my Hardware Acceleration on WMV works well, but you never know when it will and it won't.

Barry, NVidia does not support HA on WMV. AMD does not support HA on MPEG-2.
After all it is the driver that determines what support there is.

This message was edited 1 time. Last update was at Jan 05. 2014 13:16

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

SimonW [Avatar]
Newbie Joined: Mar 25, 2013 13:48 Messages: 22 Offline
[Post New] Jan 05, 2014 15:09
I have the option now the driver is up to date but I'll use it with care.
Thanks again for the advice. PowerDirector 12 Build 2420
Windows 7 Home Premium SP1 64 bit
Dell Studio XPS 7100 AMD Phenom II x6 1035T 2.6Ghz with 8 Gb RAM
ATI Radeon HD 5770 video card graphics card
Hauppauge Colossus capture card and "Capture" software
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