Transitions problem

jshepnz

Member Joined: Oct 01, 2012 03:50 Messages: 83 Offline

Solved by

Dec 21, 2013 20:27

I had an almost complete over 1 hour project. All working well with a good mix of transitions (most of which I had placed in my favourites). Because of other problems I opted to uninstall and reload PD12.

First I loaded the PD12 2230 and noticed not all the transparencies were in the library. Removed and installed my initial PD12 2109 this showed all the transparencies in the library but on my time line even though the transparencies where inserted and seemed to show the correct icon as I moved the mouse across it said 'no effect'. I then re-installed PD12 2230 and also re-installed the Essentials 130626 but again in the library there were only a few of the transitions.

What the heck has happened?. Is there any way I can get all the transitions in the library and also to get my inserted transitions to work without having to delete and re insert them into the time line?

Also after initially installing2109 and viewing the PD page it showed upgrades but it did not show the update of 2230 which I thought it would have.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Dec 21, 2013 20:46

When you reinstalled Powerdirector did you also install the Contents Packs that came with the program?

If your programs was a Downloaded program there is the Program EXE and two Contents packs. Contents may be in separate folders.

If your program was a Boxed version, the contents are included when you run the Setup file.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

jshepnz

Member Joined: Oct 01, 2012 03:50 Messages: 83 Offline

Dec 21, 2013 22:17

Thank you Carl
I downloaded from links sent to me by my seller.
there were 2 links, one for PD12 and only one lot of essentials.
see attached

Filename	pd 12 forum attach.doc	Download
Description
Filesize	53 Kbytes
Downloaded:	202 time(s)

jshepnz

Member Joined: Oct 01, 2012 03:50 Messages: 83 Offline

Dec 22, 2013 18:45

Removed all PD 12 programs and used the Cyberlink Cleaning tool and then re-installed the three downloads: viz:
PD 12 - 2109
PD12 - 2230
PD12 130626 Essentials

I initially tried loading 2230 but msg showed unrecognised purchase so did the three as shown and all OK in the sense that all the transitions where in the library. What really did surprise me was that even the Transitions I had move into MY Favourites were also shown in MY Favourites (how can this be when I removed everything before re-installing) how did the program know?

Anyhow main problem still persists in that when the project is loaded other than a couple of transitions in the Time Line all the others show a yellow icon and indicate no action when moused over.

Have I no other option but to go through the full project and re-insert my transitions.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Dec 23, 2013 09:19

jshepnz,

Did you Run PD12 after you inserted the CD Key?

Do not install a patch until the Program is Activated.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.