Quote: Hi,

Does anyone here have any experience with edition of 3D video, and if so do you also have problems producing output after using the trim or edited in content away mode?

My video clips are from a Sony HDR-TD20VE (meaning 3D in AVCHD 2.0 files, 1080/50i ( PAL ) format).

What happens is this, I can make a project and preview the film, making transitions and everything, but when trying to produce a file, it simply stops rendering at some point (always same point in same project, but different between projects). It do not crashes mind you, it simply stops rendering, the counter stops, the files size don't increases, the cpu and gpu uses becomes close to 0.
It doesn't make any difference with the rendering output format is 2D or 3D.

However, when using 2D video materiel, no problems whatsoever from same camera (only then it's 2D 1080p ( PAL ) and not 50i 3D) .

Any ideas or experiences with 3D video?

PS: I have open a support case, and applied a patch that didn't work.

regards

Hi molan1976,
Please can you give some more details.
1. A screenshot of the edit Workspace - full screen. I'm looking at the contruction and content layout of your project.
2. A 3D sample file, 5 seconds long.Point and record 5 seconds and upload the clip as an attachment in your reply.
3. A diagnostic of your PC please.

Guide info: Part A, B, E & F: http://forum.cyberlink.com/forum/posts/list/29701.page

I have mp4 50i 3D footage only so may not be able to replicate your issue.

Dafydd

Ok, you are working for Cyberlink?

I have a support case open just now (CS001317799). But you can finde all the information’s you need in case CS001311032 (closed) including a project with 3D files, about 2GB or so, uploaded to your FTP server, so plenty to play around with, if you like.

Quote: Ok, you are working for Cyberlink?

I have a support case open just now (CS001317799). But you can finde all the information’s you need in case CS001311032 (closed) including a project with 3D files, about 2GB or so, uploaded to your FTP server, so plenty to play around with, if you like.

Hi, Welcome to the forums.

Dafydd is a very active volunteer who does not have access to the trouble ticket you submitted. Of course neither do we. You are limiting your options for feedback and suggestions by not posting the information on the forums.

I have the same camcorder - NTSC- version and have not had any issues relating to editing and producing 3D video from 3D video. I have not had any issues using 2D video.

We need more information on your problem and especially your computer. How did you get the camcorder files onto your computer? Are you reasonably up to date on the updates for the program? Are you using the most recent video card drivers? Posting the information that Dafydd asked for will give us that information and more. There is no private information from the dxdiag.exe file except for your computer name. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Quote:

Quote: Ok, you are working for Cyberlink?

I have a support case open just now (CS001317799). But you can finde all the information’s you need in case CS001311032 (closed) including a project with 3D files, about 2GB or so, uploaded to your FTP server, so plenty to play around with, if you like.

Hi, Welcome to the forums.

Dafydd is a very active volunteer who does not have access to the trouble ticket you submitted. Of course neither do we. You are limiting your options for feedback and suggestions by not posting the information on the forums.

I have the same camcorder - NTSC- version and have not had any issues relating to editing and producing 3D video from 3D video. I have not had any issues using 2D video.

We need more information on your problem and especially your computer. How did you get the camcorder files onto your computer? Are you reasonably up to date on the updates for the program? Are you using the most recent video card drivers? Posting the information that Dafydd asked for will give us that information and more. There is no private information from the dxdiag.exe file except for your computer name.

Do you use trim in PDR12?

Because the way around it for me so far, have been to use Sony's software to trim the files before import to PDR12, then I have no problems doing the rest (like transitions, text, end scroll, background music etc.).
I can't make a 5 sec recoding to show, because I don't know when the error show, it may be 7 min into the movie, or 2 min or 15 min. It may come only after x numbers of trims, and not just one.

However, I’ll see what I can make.

Nice to hear you don’t have any issues from same camera, maybe I should try to use NTSC recording if it’s possible to change in camera from PAL to NTSC.

By the way, do you have any issues when using 3D BD format (1080 24p)?

I get studded video when using only 24fps, and my TV (Panasonic VT50) do not support HDMI 1.4b so AVCHD 2.0* is not possible (my Blu-ray player do support it though, but the TV shows only 720p when playing back (AVCHD 2.0), so I’ll have to use 1080 50i half side by side to get a 25p 3D file with better resolution than 720p.

*That is another issue with PDR12, I can’t make a AVCHD 2.0 Blu-ray disk without first making AVCHD 2.0 files to a SD card, then burning the files to a Blu-ray disk. It’s a workaround, but it’s silly that PDR12 don’t support the same format for both SD cards and Blu-ray disks.

And the asked for information? Please read what is posted rather than just skimming the information and thinking about other things.

I don't use the trim function. I use the split and delete function. It is easier for me.

Let's get one problem addressed before going on to others - that may be addressed better in a new thread. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Quote: And the asked for information? Please read what is posted rather than just skimming the information and thinking about other things.

I don't use the trim function. I use the split and delete function. It is easier for me.

Let's get one problem addressed before going on to others - that may be addressed better in a new thread.

Then I bet you can reproduce it yourself using your own clips, by not using split and delete function, but instead start using the trim function.

Never the less, I'll stop chatting about stuff, I just thought that this is what the forum was for - the bug in PDR12 is binge attended to by Cyberlinks support team and none of you can fix the bug anyway. I just wanted other user’s experiences and/or workarounds (using spit and delete seem to be a potential workaround – and easier than using Sony tool beforehand).

Why don't you want to provide the information requested? .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Quote: Why don't you want to provide the information requested?

I can't because I am not at home right now, I am using another computer.

Quote:

Quote: Why don't you want to provide the information requested?

I can't because I am not at home right now, I am using another computer.

We'll wait.

I will try the trim function in the mean time.

Edit: I just tried the trim function and had no issues with the produce function stopping. You realize that the video has to be re-rendered when you do the trimming.That will slow it down a great deal. Depending on your computer it may appear to have stopped. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

If you wish to see how it looks like I have a video recording of it happing:

www.milanweb.dk/PowerDirector_error.mkv

Please provide answers to the following in your post on this forum.
1. I use W7 x64
2. PDR12 v.12.0.2327
3. VDE131105-02
4. AVCHD 2.0 3D, 1080 50i
5. See video
6. AVG anti-virus Free version
7. What codec packs installed if any? I don't.
8. I have Adobe Premiere Elements 11
9. AVS Disc Creator
10. DNA
11. Asus software (Thermal radar 2), Nvidia Ex, Tuneup Util and Trillian
12. Provide the dxdiag, see attachments
13. See video, I don't have the project any more, it was broken and had no use after upload to support.
14. Will do

Anyway when you say:

You realize that the video has to be re-rendered when you do the trimming.That will slow it down a great deal. Depending on your computer it may appear to have stopped.

I have to say, I can't avoid re-rendered 100% no matter what, my SVRT is 100% red in 3D. Only in 2D can I have non re-rendered video.

My PC is a 7i 4770 Haswell, running 4.1Ghz, 16 GB 1600 Mhz ram, a 500 GB SSD disk, and a Asus Geforce 780 card, I hardly think it's due to hardware limitations. Besides the CPU and GPU uses drops to around 0% (that the error by the way, that it stops rendering). As shown in the video.

The video stops at 4:32 plus a couple of frames. Was it supposed to show the problem? at that point? If so, what video/music/transition or other is at that point of your production.

It seems like whatever you were using to capture the video stopped. I was getting (static) lines before that point Nothing else changed.

What else do you have running ? The CPU usage is very high compared to what I would have expected.

By the way, you computer is better than mine ! .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Quote: The video stops at 4:32 plus a couple of frames. Was it supposed to show the problem? at that point? If so, what video/music/transition or other is at that point of your production.

It seems like whatever you were using to capture the video stopped. I was getting (static) lines before that point Nothing else changed.

What else do you have running ? The CPU usage is very high compared to what I would have expected.

By the way, you computer is better than mine !

Ah crap, the video is corrupted, I can't play it either.

What it should have been showing is, at around 7 min into the 10 min video, the CPU and GPU use drops to about 0%, and continues to stay at 0. The counter stops, and the size of the output file cease to increase.

By the way I don't have anything running in the background except the programs already mentioned.

CPU usage seems to be related to input and output formats, but PDR12 is fast and make good use of my resources. That is why I choose PDR12 in the first place. Sony's Vegas was so slow in comparison, and Adobe Premiere Elements 11 can't handle 3D video, and the full version of Premiere costs too much.

I tried another program as well, but it's lost the sound from my dSLR videos, so it was a no go.

PDR12 is deficiently my preferred video editor software, although this bug is bugging me. I also had to downgrad my Nvidia drivers because of some issue with the newer version. Otherwise I could not even preview.

The video posted showed the CPU usage and the GPU temp. Have you checked the CPU temperatures when producing? Usually if a CPU overheats, the computer suddenly shuts down which does not seem to be your issue.

Just for testing, can you remove the video file that is around 7 minutes into the production? Is that when a new video file starts or is that in the middle of a trimmed portion of the video?

If you want to do more, create a new project and add that video (only) do whatever trimming and adjusting that you did in the original project and then produce that. If it goes to completion, can you then substitute that produced video in the original production?

It may be a bad file causing the program to stop. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Quote: The video posted showed the CPU usage and the GPU temp. Have you checked the CPU temperatures when producing? Usually if a CPU overheats, the computer suddenly shuts down which does not seem to be your issue.

Just for testing, can you remove the video file that is around 7 minutes into the production? Is that when a new video file starts or is that in the middle of a trimmed portion of the video?

If you want to do more, create a new project and add that video (only) do whatever trimming and adjusting that you did in the original project and then produce that. If it goes to completion, can you then substitute that produced video in the original production?

It may be a bad file causing the program to stop.

Well my motherboard is a sabertooth Z87, and Asus thermal makes sure temp don't go beyond around 70C(elsius) in core temperature, according to Intel it will throttle at 105C. So is far from overheating, all other key components on the motherboard is also well controlled and cooled at all time. CPU temp is around 50-57C, but the core temps are the important ones not the overall CPU temp.

Unfortunately I don't have the project any more, since I have edited (trimmed) all the clips in Sony's software, so my film is done now.

But I can make another version where I do a lot of trimming, and if I am right it will fail (although I am running the beta version now, so maybe it's fixed in the patch). I'll give it a try for sure.

I think it was a bad file, because I made 3 projects and they all fail at some point, although at different points. Magic cuts, always worked (however, didn't make the cut's as I intended, but not bad job either).

I solved the problem, as mentioned by trimming the files outside PDR12, then import them and make the project without trimming - it works every time, but it is a workaround.

If it does fail when trimming even with the beta patch, them spilt and delete might be a easer workaround for future projects - certainly worth trying.

Hmmm, throttle at 105C?

Have to watch that next time! .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

I have been able to reproduce it, unfortunate far too easy, just at few trims.

I use PDR v12.0.2405

The project can be downloaded her:

http://www.milanweb.dk/dumps.zip about 1.44GB in size

Quote: I have been able to reproduce it, unfortunate far too easy, just at few trims.

I use PDR v12.0.2405

The project can be downloaded her:

http://www.milanweb.dk/dumps.zip about 1.44GB in size

Hi,
I'm passing the link/info to CyberLink and asking them to investigate. Perhaps you can provide some additional information.
1. A video screen capture of the produce failure, as you tried to previously, and make that available here.
I'd like to see if you run into the same issue you did before.
2.What drives are the video clips/media files sourced from and written to?

PDR or any editing software will show up issues with hardware when the computer is stressed. You may appear to have a powerful system but that doesn't mean you're free from a hardware problem.

I do NOT have access to information you previously provided to CyberLink.

Dafydd

Ok, now I am total confused.

I have installed the new nvidia driver and now preview works.

But, now I can also produces 3d video, even when video have been trimmed... is PDR12 Nvidia driver dependant?