Yeah, I got the same problem. Good luck getting a fix. I've been all over the internet and nobody can help, not even Cyberlink.

Don
Take away our handguns
Then only the criminals will have them!

Ed,

1. Go update your graphic drivers
2. Check with the laptop site for issues
3. Check the refresh rate
4. Alter the display settings -lower them
5. See if the graphics isn't using shared memory with the motherboard
6. Give more details perhaps a snippet of video for someone else to check (email me Ed and I'll tell you how.)

The above are all suggestions.... alterations of settings are for you to work out and at your own risk. (Don't blame me if you mess up )

Dafydd

Thanks for the reply. I feel I've tried everything I can to correct this problem but nothing works. It's strange that the video plays fine in the preview window when it is being played from the storyboard, but when added to the timeline it won't! It's obvious that PD is able to play it smoothly, but just not when it's in the timeline!


1. Go update your graphic drivers DONE
2. Check with the laptop site for issues No issues with laptop, desktop is the problem
3. Check the refresh rate Changed it from 60 to 75
4. Alter the display settings -lower them Tried it, no difference
5. See if the graphics isn't using shared memory with the motherboard Don't know how to check that.
6. Give more details perhaps a snippet of video for someone else to check (email me Ed and I'll tell you how.) Check out http://home.tbbs.net/~dgeorge/produce.wmv for a streaming video I took of the problem.


Take away our handguns
Then only the criminals will have them!

Donald;

What build version of PD7 are you using; when I reported this problem I was on a much earlier build; now on build 1915 (available from Cyberlink as a patch - see Roberts post dated 23.07 for link)

I don't have the problem anymore - or certainly not on any recent projects; though did up-grade graphics driver as a precaution

Hope the new build helps! Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
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24GB Memory
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Microsoft® Windows 10 (64-bit)