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Problem using trial Power Director 12 Ultra with mts files
k9vet [Avatar]
Newbie Location: New Hampshire USA Joined: Nov 07, 2013 16:05 Messages: 7 Offline
[Post New] Nov 07, 2013 16:19
I downloaded the TRIAL version of PD12 Ultra from the cyberlink website but the program won't import mts files. Message says "upgragde" but nothing happens when I try to upgrade. I don't want to buy software if I can't use it with my file type. Suggestions??
geoffdown1 [Avatar]
Newbie Location: somewhere in Devon,England Joined: Oct 29, 2013 04:45 Messages: 17 Offline
[Post New] Nov 07, 2013 18:03
im afraid to say u have to do what it says on the tin and upgrade and pay for the software Director suite 2
win 8.1
msi cx61 laptop
i7 haswell 4702MQ @2.2GHz
8GB of ram
1TB hard drive
Geforce GT 740M 2GB
Camera sony hx100v
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Nov 07, 2013 21:18
The PD 12 Trial will import .mts files if your OS is Windows 7 Or maybe Windows 8.

Windows XP and earlier OS, forget about it!

For full support of HD video formats you need the Full Retail versions of Powerdirector.

This message was edited 1 time. Last update was at Nov 07. 2013 21:19

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

k9vet [Avatar]
Newbie Location: New Hampshire USA Joined: Nov 07, 2013 16:05 Messages: 7 Offline
[Post New] Nov 08, 2013 08:34
My computer runs Vista Home Premuim. Cyberlink says this software WILL run on Vista...
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Nov 08, 2013 13:25
Quote: My computer runs Vista Home Premuim. Cyberlink says this software WILL run on Vista...

Some features of the Trial will work on Vista,

I do not know if Vista has a built-in H.264 Codec. H.264 Codec is required in the OS for the .mts files to work in the Trial.

Trial specs:

http://www.cyberlink.com/downloads/trials/powerdirector-ultra/download_en_US.html

Requirement of H.264 Video in the Trial version. Vista is not listed.
Importing and producing H.264 video files is only supported on Windows 7/8 systems or hardware platforms offering independent H.264 encoding and decoding


Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

hayfever [Avatar]
Newbie Joined: Nov 24, 2013 18:39 Messages: 3 Offline
[Post New] Nov 24, 2013 18:44
Hi, same problem here. I've downloaded the trial version of Power Director 12 and tried to import .mts files from my Sony Camera. The video plays fine but there's no audio track. If I buy the full version, which I wanted to do, will I be sure to have those audio tracks working fine?
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Nov 24, 2013 19:58
Quote: Hi, same problem here. I've downloaded the trial version of Power Director 12 and tried to import .mts files from my Sony Camera. The video plays fine but there's no audio track. If I buy the full version, which I wanted to do, will I be sure to have those audio tracks working fine?

Cyberlink does offer a 30 day refund.

http://www.cyberlink.com/support/purchase-faq-content.do?id=16356
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

the King
Senior Member Joined: Jun 30, 2010 04:10 Messages: 296 Offline
[Post New] Nov 25, 2013 01:50
Quote: My computer runs Vista Home Premuim. Cyberlink says this software WILL run on Vista...


Vista is your problem for Trial, it does not provide inbox H.264 codec for your .MTS clips, you can upgrade to Win7 or Win8.1, or buy a good AMD/nVidia VGA card which provide H.264 codec. ------------------------------------------------------------------------------------------------
PowerDirector 365
hayfever [Avatar]
Newbie Joined: Nov 24, 2013 18:39 Messages: 3 Offline
[Post New] Nov 25, 2013 17:45
Just bought the full version of PD Ultra and .mts files seem to work great. Thank you.
hayfever [Avatar]
Newbie Joined: Nov 24, 2013 18:39 Messages: 3 Offline
[Post New] Nov 25, 2013 17:47
Quote:
Quote: Hi, same problem here. I've downloaded the trial version of Power Director 12 and tried to import .mts files from my Sony Camera. The video plays fine but there's no audio track. If I buy the full version, which I wanted to do, will I be sure to have those audio tracks working fine?

Cyberlink does offer a 30 day refund.

http://www.cyberlink.com/support/purchase-faq-content.do?id=16356


Just bought the full retail version of PD 12 Ultimate and my .mts files seem to work great. Thank you.
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