Media Source Error [Error Code2]

Kawa25

Newbie Joined: Nov 06, 2013 10:50 Messages: 6 Offline

Solved by

Nov 06, 2013 11:49

Hello, i saw there's a problem with new PowerDirector 12, when i put an AVI video i receive next error: Media Source Error [Error Code2]. I tried to uncheck "Enable HD video processing", nothing changed. I have the lastest driver from nVidia (331.65).

PS: I was wrong, the AVI files work fine, the problem i think appears when i put videos over 40 min. The video wich i try to put in has 47 min.

This message was edited 2 times. Last update was at Nov 06. 2013 12:20

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Nov 06, 2013 12:41

Quote: Hello, i saw there's a problem with new PowerDirector 12, when i put an AVI video i receive next error: Media Source Error [Error Code2]. I tried to uncheck "Enable HD video processing", nothing changed. I have the lastest driver from nVidia (331.65).

PS: I was wrong, the AVI files work fine, the problem i think appears when i put videos over 40 min. The video wich i try to put in has 47 min.

Hi Kawa25,
The AVI extension is a carrier for different codecs. Please provide thtree additional bits of information for members to look at.
1. Go to http://forum.cyberlink.com/forum/posts/list/29701.page
2. Follow the guide to Part A & B and provide the information.
3. For your AVI video, follow the guide to Part J and provide the information.
4. See thread: http://forum.cyberlink.com/forum/posts/list/15/30481.page#167755

CyberLink have add an FAQ about the NV issue:
http://www.cyberlink.com/support/product-faq-content.do?id=16772

They're advising users to roll back to the previous Nvidia driver 331.58 as the current solution.

Dafydd

This message was edited 3 times. Last update was at Nov 06. 2013 13:58

Kawa25

Newbie Joined: Nov 06, 2013 10:50 Messages: 6 Offline

Nov 07, 2013 09:42

PWD Trial Version: 12.0.2230.0

I installed the 331.58 driver but nothing was changed.

Filename	Kawa25 MediaInfo.txt	Download
Description
Filesize	2 Kbytes
Downloaded:	253 time(s)

Filename	Kawa25 DxDiag.zip	Download
Description
Filesize	6 Kbytes
Downloaded:	241 time(s)

This message was edited 1 time. Last update was at Nov 07. 2013 09:48

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Nov 08, 2013 05:06

Quote: PWD Trial Version: 12.0.2230.0

I installed the 331.58 driver but nothing was changed.

Hi Kawa25 ,
The trial has limitations but I don't know if that applies here.

I'm going to refer this issue to CyberLink to investigate.

Dafydd

Kawa25

Newbie Joined: Nov 06, 2013 10:50 Messages: 6 Offline

Nov 10, 2013 02:08

No answer yet?

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Nov 11, 2013 06:31

Quote: No answer yet?

Isn't that being just too optimistic posting/asking for a response on a weekend?

Here's what I noticed with your video's media info:
1. 16:10 frame size - not a standard frame size for a camera - presumable this is a video screen capture.
2. The avi carrier is using an FICV codec. Google "FICV"
3. Large mbps, typical of a video screen capture software where the user/software over selects the bitrate. High bitrates make for more work for a computer to handle.

The aim is to let CyberLink's R & D handle this one - investigate. If you'd like to get direct assistance, rather than wait for a forum post, please contact CyberLink's customer support: http://www.cyberlink.com/support/index.html

Dafydd