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Unable to burn AVCHD in Powerdirector 12 TRIAL
Mln47 [Avatar]
Newbie Joined: Sep 27, 2013 11:04 Messages: 2 Offline
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I have spent all day trying to resolve why I am unable to burn an AVCHD disc from the trial version and am hoping for help! I want to purchase the program, but only if I can use this feature. From what I can tell, that feature is not disabled in the trial version. I updated drivers (as far as I can tell) so I suspect it is system requirement related, but cannot tell if it is graphics card or cpu or both (I am not very tech inclined!) I will attach the dxdiag and hope for some advice. I know I could upgrade the graphics card, but if it's CPU related I think I am out of luck, unless maybe an older version of Powerdirector would work?

When creating a disk, the error states:
The output profile is only supported by hardware accelerated encoding. You must enable hardware video encoding option to use.

The settings in Powerdirector preferences show: "AMD Accelerated Parallel Processing" just as stated in following entry from the help menu. I just don't understand what this means for me and burning a disc in full HD.

In help
"Note: to activate hardware acceleration technology during production, select Hardware video encoder in the production preferences section of the produce window before production. If your computer does not support Open CL, the wording on the UI will be replaced with the supported hardware acceleration technology (Intel Effect Acceleration, NVIDIA CUDA, or AMD Accelerated Parallel Processing). "

I would greatly appreciate any advice!
Thank you!

 Filename
DxDiag.txt
[Disk]
 Description
Dxdiag file
 Filesize
29 Kbytes
 Downloaded:
472 time(s)
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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You have a video card that does not support H.264 encoding.

The Trial does not do H.264 encoding unless the platform (computer) supports H.264 encoding.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Mln47 [Avatar]
Newbie Joined: Sep 27, 2013 11:04 Messages: 2 Offline
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The trial won't because my card won't, but the purchased version will encode in H.264 on my system even before I upgrade the card?
Xerox [Avatar]
Contributor Location: California, USA Joined: Aug 09, 2009 01:36 Messages: 446 Offline
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On the AMD website, the 4200 specifications include:

◾ATI Avivo™ HD Video and Display Platform2 ◦Dedicated unified video decoder (UVD 2) for H.264/AVC and VC-1 video formats •High definition (HD) playback of both Blu-ray and HD DVD formats3

◦Hardware MPEG-1, MPEG-2, and DivX video decode acceleration •Motion compensation and IDCT

◦MPEG-2, MPEG-4, DivX, WMV9, VC-1, and H.264/AVC encoding and transcoding



When you try to produce a video file by going to the Produce tab, selecting H.264/AVC, and selecting the AVC 1920x1080/60i (16Mps) profile, is the Hardware Video Encoder option enabled? If it's not enabled, can you use your mouse to enable it? Or is that option greyed out?

I had a lot of trouble with the Hardware Video Encoder option. Just after installing the trial, I was able to produce with that option. Later that option was permanently greyed out. I had to uninstall the trial and uninstall the AMD Catalyst software and then install both again before that option was enabled again. Gateway DX4380, AMD A8-5500 Quad Core 3.2GHz with ATI Radeon HD 7560D; 16GB RAM; 1 TB SATA 7200 RPM; Windows 8 Pro 64-bit; PDR11, PDVD12.
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