Guys at cyberlink, this is an error you must fix. It is a waste of time for people who are just trying to use the software to deal with, having spent an hour on this as is.
I too am receiving the prompt, after install of my latest upgrade ordered last December. If we are going to get a prompt telling us that the 23.976 does not match the 29.97 then a a push-button option should be given immediately to enable the user to have the software adjust the issue. When following the prompt instructions, it left me nowhere, since the options given are not exact (I can't set any field under settings to "23.976") and a newbie is not going to understand what the best option is to ensure highest quality output during the editing and production phase.
I still do not understand what to do, but based on this thread, I will be ignoring the prompt. My current timeline frame rate setting is at 30 FPS, which I will have to ASSUME is sufficient (please someone let me know) BUT, *it was already set to this when I went in to attempt to change it to the exact setting the prompt was suggesting*. So if it was already set to this, and it's the best option, WHY am I being prompted?
I would appreciate someone chiming in and letting me know I'm good. If so, I will turn the prompt off. But please take note that the vast majority of users are not techies...we use the software and get great results, but these kinds of pop-ups do nothing but frustrate us when there is nothing we can do about it anyway,
*especially when the instructions given do not correlate to the options provided when the instructions are executed*. THAT is extremely annoying, and is a waste of user's time.
I also choose WMV 9 Full HD 1920x1080/30p as my output. I want the highest quality possible from my Canon Powershot SX50HS, if this is not optimal, please let me know. The finished product looked fine, but I want the best output, so if another is better I'm all ears.
Thanks.