Please Help! Media Source Error (Error code 2)

mullen119

Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline

Solved by

Aug 31, 2013 13:40

Hi everyone,

I recently purchased PD11 and am using it for the first time, editing a wedding video.

I tried to put a Fade transition between two scenes, but when I played it back and the movie reached the fade point, it paused and a window appeared with the message:

'Media Source Error (Error code 2) - A media file in your project may not fully comply with the file format standard, or your system may lack the required decoding components for this file. Please try again using another file format.'

My video files are MTS files. I'm a novice here and would really appreciate some hand-holding guidance! Kind regards,

Chris Rule-Mullen

Kuroshio

Member Joined: Jun 19, 2009 15:32 Messages: 111 Offline

Aug 31, 2013 15:54

Hi was just about to post an inquiry with the same error. I have been using PD11 for some time and this is the first time I received the error. Clips will play fine in the viewer, but after dragging them to the timeline the error appears. Taking the error message at face value, I converted all clips to MPEG-4, but still had the same error when just using the converted clips.

Are there suggestions as to cause and possible fixes?

borgus1

Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline

Aug 31, 2013 17:12

Quote:
I tried to put a Fade transition between two scenes...'Media Source Error (Error code 2) - A media file in your project may not fully comply with the file format standard, or your system may lack the required decoding components for this file. Please try again using another file format.' My video files are MTS files.

Related info...
http://www.cyberlink.com/support/product-faq-content.do?id=12825
http://forum.cyberlink.com/forum/posts/list/18416.page (dated, but perhaps useful)

mullen119

Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline

Sep 01, 2013 13:33

Thanks for the links borgus1.

I thought I'd inadvertantly solved the problem by changing the default transition to Cross rather than Overlap, as my Fade transition suddenly seemed to work for the next few transitions I used.

However, all of a sudden I've put another fade in and I get the same error message. If I click Ok and play the movie, the screen goes black for the duration of the transition and then the movie appears again.

I just don't understand why it's happened there. All my clips are MTS files so I'm not sure why it works in some places and not others!

Anyone have any suggestions? Kind regards,

Chris Rule-Mullen

Patrick Michael

Newbie Joined: Aug 18, 2015 05:31 Messages: 8 Offline

Aug 18, 2015 05:44

Is this still happening for people? I have Power Director 13 Ultimate, and have avi files in my library. But when I put them on the timeline I get the same sort of error:

"Media Source Error [Error Code3]:
A media file in your project may not fully comply with the file format standard, or your system may lack the required decoding components for this file. Please try again using another media file format."

I have a new PC with Windows 10, so I don't know how I could be missing any decoding components.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Aug 18, 2015 06:06

Hi Patrick Michael ,
Rather than resurrect a 2 year old thread for an earlier previous version of PowerDirector, please start a new topic of your own in the PowerDirector 13 forum.
Dafydd

This message was edited 1 time. Last update was at Aug 18. 2015 06:07