PowerDVD 8 ultra online activation still not working ("activation key not valid")??

Raphael

Newbie Joined: May 03, 2008 14:24 Messages: 6 Offline

Solved by

May 03, 2008 15:01

I've bought from cyberlink online store an upgrade from PDVD 7 deluxe to PDVD 8 ultra today. Got the activation by e-mail during the pruchase process, no problem as sual (not the first time I upgrade on-line).

But as other people have seen in April, I've an error message when trying to launch the app, saying that the activation key I'm entering is not correct. Hey, whatever...

I thought from the various messages posted on this forum that these issues were gone, we're the 3rd of May and I bought it online today.

I've tried various trick (deactivate firewall, ...), but this sucks big time. I've also sent an e-mail to isales@cyberlink.com. Did anyone succeed in fixing the issue by itself, or did it always required a new activation key from Cyberlink?

Thx for your feedback

This message was edited 2 times. Last update was at May 04. 2008 16:54

Koen

Newbie Joined: May 03, 2008 16:58 Messages: 2 Offline

May 03, 2008 17:00

Quote: I've bought from cyberlink online store an upgrade from PDVD 7 deluxe to PDVD 8 ultra today. Got the activation by e-mail during the pruchase process, no problem as sual (not the first time I upgrade on-line).

But as other people have seen in April, I've an error message when trying to launch the app, saying that the activation key I'm entering is not correct. HEy, whatever...

I thought from the various messages posted on this forum that these issues were gone, we're the 3rd of May and I bought it online today.

I've tried various trick (deactivate firewall, ...), but this sucks big time. I've also sent an e-mail. DId anyone succeed in fixing the issue by itself, or did it always required a new activation key from Cyberlink?

Thx for your feedbaCK

Same here bro...... I'll maybe just try again tomorrow, and then start complaining

Graham

Newbie Joined: May 03, 2008 14:49 Messages: 1 Offline

May 03, 2008 20:41

I have just purchase 8 ultra online and I don't appear to be able to register it either..!

Nico

Newbie Joined: May 04, 2008 09:18 Messages: 1 Offline

May 04, 2008 09:48

I have the same problem.

Raphael

Newbie Joined: May 03, 2008 14:24 Messages: 6 Offline

May 04, 2008 16:53

OK, I've tried again today, but it still doesn't work. On the other hanbd, if it's an issue with their server, I guess they may not fix it during the week-end.

Hey, if anyone from Cyberlink or an admin sees this, I've BTW tried this with the upgrade version and a full licence version. I have the issue with both, and I've sent an e-mail to the customer service about this....

Raphael

Newbie Joined: May 03, 2008 14:24 Messages: 6 Offline

May 04, 2008 16:58

The sad thing about this is that this is not the first time they have had this issue with activation and that it is still not working properly.

I'm ok with activation process, because hacking is not a good thing. If I want to use a SW, I pay for it, that's just fair. But I don't want to be penalized because of activation process that doesn't work.

These protections have one big problem: they tend to create issues for normal not hacking the SW. No wonder clients are gettting pissed by this, and some turning to hacked keys (note that I don't suggest to do so!)

Raphael

Newbie Joined: May 03, 2008 14:24 Messages: 6 Offline

May 04, 2008 16:58

I also hope that PDVD 8 ultra works better than 7.3, because there are a few BR disks I can't read with it, eventhough my system is supposely compatible according to Cyberlink advisor (and there is no reason it is not).

Christer

Newbie Location: Sweden Joined: May 04, 2008 15:57 Messages: 3 Offline

May 04, 2008 18:05

Yes hope for a fast solution, why should I pay and not get a working program? Maybe I sholuld look around for a hacked program, its a fast thing to do these days. No, no I wont do that, but heelp!
Thanks!

Mark

Newbie Joined: May 04, 2008 17:52 Messages: 7 Offline

May 04, 2008 18:08

Tagging because of the same problem. Made the purchase on 04-May. If I had known there was this difficulty, I would've gone with another more reputable company and software.

Koen

Newbie Joined: May 03, 2008 16:58 Messages: 2 Offline

May 05, 2008 05:49

Works now !

Server rebooted ?

Mark

Newbie Joined: May 04, 2008 17:52 Messages: 7 Offline

May 05, 2008 07:47

Now it is saying that I don't have Administrator privileges. What's up with that? I'm the Administrator and sole user of this computer.

Raphael

Newbie Joined: May 03, 2008 14:24 Messages: 6 Offline

May 05, 2008 15:14

OK, it works for me as well. I've got a nice answer from someone form tech support by e-mail, also stating they would look into my other issue.

So yep, I was pissed yesterday, but the fast answer is also appreciated!

Mark, do you have XP or Vista? And when do you have this error message? When installing, or trying to activate the SW?

This message was edited 1 time. Last update was at May 05. 2008 15:15

Christer

Newbie Location: Sweden Joined: May 04, 2008 15:57 Messages: 3 Offline

May 05, 2008 16:45

Yes

Also work for me now. I have Xp pro.

Mark

Newbie Joined: May 04, 2008 17:52 Messages: 7 Offline

May 05, 2008 17:01

I have Vista and the problem is occurring when I try to activate.

Anonymous

Nov 18, 2009 12:33

I'm just about to resign from the upgrade to v8 - though it seems a stable version on my system....
Has anyone of you got a solution for this problem?!
Michael
edit: oops the topic goes about PowerDVD - and I'm talking bout PowerDirector - but anyways: the same error - any solution?

This message was edited 1 time. Last update was at Nov 18. 2009 12:34

Edwin

Newbie Joined: Sep 13, 2011 17:34 Messages: 1 Offline

Sep 13, 2011 17:37

This is fucking bullshit