Browser Issue

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Browser Issue - PD 11

Alex K

Newbie Location: USA Joined: Jan 28, 2012 19:26 Messages: 15 Offline

Solved by

May 21, 2013 17:16

Hello, I just installed PD11 and when I try to link from the PD 11 question ( ? ) icon to connect with CyberLink I receive a message which states "Install and enable a web browser on your PC and try again." However, I do have Internet Explorer as a web browser.

During the install I turned of my virus protection so as not to have any issues. Also, I check my firewall and PD 11 has access rights.

It seems that during PD 11 install it did not link to my web browser. How do I enable this function?

Thanks - Alex

RobAC

Contributor Joined: Mar 09, 2013 18:20 Messages: 406 Offline

May 22, 2013 13:12

What version of IE are you using?
Do you have IE set as the default Web browser?

Go to the start button / menu in Win 7 or search in Win 8 and type "default" select IE as the default.
Restart computer and try to get PD to recognize the ? function.
Otherwise reinstall IE again or try Chrome / Firefox

Rob
PD 14 Ultimate Suite / Win10 Pro x64
1. Gigabyte Brix PRO / i7-4770R Intel Iris Pro 5200 / 16 GB / 1 TB SSD
2. Lenovo X230T / 8GB / Intel HD4000 + ViDock 4 Plus & ASUS Nvidia 660 Ti / Link: https://www.youtube.com/watch?v=ZIZw3GPwKMo&feature=youtu.be

Alex K

Newbie Location: USA Joined: Jan 28, 2012 19:26 Messages: 15 Offline

May 22, 2013 23:10

Rob, thanks for the help. I did an uninstall / re-install and PD 11 is now connected to the net....alex k

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