Sorry to hear that you had to reinstall Windows (what a pain). You should install the latest version of QuickTime from Apple before installing the PD11 program and contents, plus bonus packs, then register, and activate the various PRODUCE modules. Can't remember, but I think that there are three of them that need activating. You don't really need to actually produce, just start the process and you will be prompted to activate. Once a profile is activated, you can then back out. I think .mpeg, h.264, and one other profile needs to be activated.

Good luck with the reinstall. Let us know how you make out. Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor

garioch7, Thank you for the reply.

Tried to do your very first suggestion. Went to the Apple Quicktime download site and clicked DOWNLOAD. The dialog came up and asked where to save the file. I chose the desktop and clicked save. The web page is updated with thank you for downloading. Yet I received NO copy of the download manager for installation.

I really hate download managers. Even Cyberlinks gives me A LOT of trouble. Last one took over 3 hours of retries before I got the 300 MB update. It kept failing at various points. The worst at 92% complete.

Now I have to take a risk on finding a download of the full install without it being packaged with a virus or some other junk. In the process of installing on Win 8.1 ....
PowerDirector Deluxe 11.0.0.2812 (32bit installed, 64 bit not compatible with XP x64)
OS: Windows XP Pro x64 SP2
CD/DVD: D: TSSTcorpCDDVDW SH-S223L
HDD: C: 298.1GB | E: 1863.0GB | F: 1863.0GB
Free: C: 283.8GB | E: 868.5GB | F: 868.2GB
RAM: 8

Hmm. Don't seem to have any "PRODUCE" modules. All I seem to have are Patches.

CL.2215_GM3_Patch_VDE120918-01.exe
CL.2321_GM3_Patch_VDE121127-01.exe
CL.2418_GM4_Patch_VDE121106-01.exe
PowerDirector_2707_GM5_Patch_Patch_VDE130121-01.exe
CL.2516_GM4.5_Patc_VDE130107-01.exe
PowerDirector_2812_GM5.5_Patch_Patch_VDE130411-03.exe

So do I still need to install all of them? In the process of installing on Win 8.1 ....
PowerDirector Deluxe 11.0.0.2812 (32bit installed, 64 bit not compatible with XP x64)
OS: Windows XP Pro x64 SP2
CD/DVD: D: TSSTcorpCDDVDW SH-S223L
HDD: C: 298.1GB | E: 1863.0GB | F: 1863.0GB
Free: C: 283.8GB | E: 868.5GB | F: 868.2GB
RAM: 8

Sorry to hear that you are still having problems. I would contact Cyberlink Support and ask for a direct download link. They will undoubtedly insist that you prove you do have a legitimately purchased copy.

In so far as I know, and I sit down to be corrected by those more knowledgeable, with the PD11 set of patches, they are all cumulative, so you should only have to install Patch 2812.

Hope this is of some help. Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor

Quote: I have searched any didn't find a direct answer. Only round-about ones.

I just finished re0installing Windows on a blank HDD.
No other software (at least pertaining to video or sound) has been install.
That means no codecs (other than basic ones from windows) are installed.

I am ready to install PD11.
Do I need to instal all patches (i have about 10 of them) in order? Or are they cumulative and I only need to install the last one?

Thanks.

When you buy PD11 Ultra already receive by email the links to download the program and basic packages effect.
In my case, came ContentPack_Essential,
ContentPack_Premium, + bonus (HolidayPack4), adding all + the last update is 4.5 Gb to download if necessary.
PD11 Already have embedded QuickTime, but must be updated AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate

Quote: I sit down to be corrected by those more knowledgeable, with the PD11 set of patches, they are all cumulative, so you should only have to install Patch 2812.

Sorry Phil - you sat down for nothing! Your statement is correct & needs no correction... so up you get & back to work.

Only the most recent patch needs to be installed.

Cheers - Tony
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Thanks all.

Since I wasn't doing anything while waiting for the reply, I decided to go ahead and do all the patches.

Sadly, re-installing did not fix any of the problems I was having. The re-install of the OS was the suggestion made by Cyberlink Support.

I started looking in the forums for anyone that may have come across my problem in the last six months. What I found is ALL forum people talking about issues on the x64 platform, had vista or higher. Seems no one has XP x64.

So I did something that triggered a thought. I found a way to install the x86 on the x64 OS.

Guess what. Not a single problem from the 32 bit PD11.

After much cost in changing motherboard, processor and memory, then many hours of trials, tests and emails, I finally have the answer.

PD11 may be x64 ... but it is NOT compatible with Windows XP Pro x64 SP2!!! In the process of installing on Win 8.1 ....
PowerDirector Deluxe 11.0.0.2812 (32bit installed, 64 bit not compatible with XP x64)
OS: Windows XP Pro x64 SP2
CD/DVD: D: TSSTcorpCDDVDW SH-S223L
HDD: C: 298.1GB | E: 1863.0GB | F: 1863.0GB
Free: C: 283.8GB | E: 868.5GB | F: 868.2GB
RAM: 8

Hmm -

and from http://www.cyberlink.com/products/powerdirector-ultimate/specs_en_GB.html... Microsoft Windows® 8, 7, Vista or XP (Service Pack 3)

BUT there is no SP3 for the 64-bit version of XP Pro.

Not a lot of help is it?

Cheers - Tony
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Well, I think that's the deceiving part.
I bet Windows XP Pro x86 SP3 works fine.

Just as they need to separate the x86 builds from the x64 builds, they also need to separate the requirements.
(and it would help on their servers with the smaller downloads)

It probably should read
x86 Microsoft Windows® 8, 7, Vista or XP (Service Pack 3).
x64 Microsoft Windows® 8, 7, Vista.

P.S.
Oddly enough it seems the GB page is not available in the US. I found it at http://www.cyberlink.com/products/powerdirector-ultra/specs_en_US.html In the process of installing on Win 8.1 ....
PowerDirector Deluxe 11.0.0.2812 (32bit installed, 64 bit not compatible with XP x64)
OS: Windows XP Pro x64 SP2
CD/DVD: D: TSSTcorpCDDVDW SH-S223L
HDD: C: 298.1GB | E: 1863.0GB | F: 1863.0GB
Free: C: 283.8GB | E: 868.5GB | F: 868.2GB
RAM: 8