Error code: eA0000005

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theresa1

Newbie Joined: May 07, 2013 23:12 Messages: 12 Offline

Solved by

May 18, 2013 01:38

I have been encounter this error when trying to burn a project onto DVD. The message says Error code: eA0000005. Possible cause: The pack queue is empty. That causes Muxer can't keep muxing.

What does this mean? Is there any way to fix it?

Any help is appreciated.

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

May 18, 2013 02:37

Hi Theresa -

This reference may or may not help...

http://www.cyberlink.com/support/product-faq-content.do?id=14961&prodId=4&prodVerId=977

Cheers - Tony
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theresa1

Newbie Joined: May 07, 2013 23:12 Messages: 12 Offline

May 18, 2013 08:23

Thank you for your reply, Tony. I was already doing what the FAQ suggested, but I'm still getting the message. Still, thanks for trying to help.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

May 18, 2013 11:09

Have you tried reducing the Burn Speed.

Options in the burn disk window beside the Disk Drive dropdown.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

theresa1

Newbie Joined: May 07, 2013 23:12 Messages: 12 Offline

May 18, 2013 13:21

I'm using 4X. Guess I'll reduce it to 2x and try again. Thanks for the suggestion.

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