UNGREENING A GREEN SCREEN (A QUCK FIX)

John-hpxref2

Newbie Location: West Australia Joined: Nov 26, 2012 17:16 Messages: 45 Offline

Solved by

May 01, 2013 12:43

With my current set up, PD11 is running quite well. BUT occasionally, when I am scrubbing through the timeline to find a
frame, I get a brief Cyberlink pop up message saying that the "Graphics Card had Failed to Respond," then the video view goes to
the dreaded Green Screen. Still have cursor and keyboard and control of PD11, can start Video on timeline and can hear
audio, but just that pretty Irish Emerald Green. hue
As a newbie talking to other newbies, here's a quick fix if this happens to you . Leave the Green Screen as it is. Click on the "Preview Quality/ Display Options" 4th from right on control buttons bar under view screen, which is the double rectangular box.
Place mouse cursor on "Preview Quality" at the very top of the white user input box that appears. You will get another selection box with a tick next to the preview quality type you previously selected or to which PD11 defaulted to.
Just un tick the one its at by clicking on any another resolution option. Immediately the green screen disappears and normal video comes back.
Thats it
I usually preset mine to "Normal Preview Resolution", If a green screen appears I just change it to "High Preview Resolution"
and normal video is restored. Then just go back and recheck back to your preferred preview resolution you had before and the video will still be OK. I know the group oldies will know all this already, but "green screen fright" can have a negative effect on a beginner and if this is the cause its simple to fix.
Note that this happened to me only twice in 14 hrs of work, so is not a major issue. I can live with it
Appears to be caused by scrubbing the timeline cursor too fast at times when CL cant keep up with you.
John

i7-3770K CPU, 16GB matched RAM, ASUS P8Z77 mbrd, RADEON HD 7750 PCIe3.0 2GB GC, with Version 12.100 17.0 driver
A 2TB and two 1TB 6GHz/s drives, LeadTek HD TV card for VHS tape input, 64 bit Win8 Pro, PD11 Ultimate 64Bit , latest update

IrinaW

Newbie Joined: May 04, 2013 07:56 Messages: 5 Offline

May 04, 2013 08:48

Thanks John-hpxref2!

Although I'm not a newbie, I haven´t experienced this problem until after the last update. For me it doesn´t work if I go back to high resolution. But atleast I can use the software again.

Hope there will be a fix for this so I can use high resolution again.
Thanks for sharing this solution!

Jimbo223

Member Joined: Apr 25, 2012 02:59 Messages: 95 Offline

May 12, 2013 17:18

I don't know if this affects anyone but with Nvidia cards running Flash you can disable 'graphic acceleration' and these green screens stop. It's one of the options in the Flash settings (right click on any Flash content to bring it up).

If you use anything like CCleaner to flush your system once in a while, you might need to go back into Flash and re-set the disable graphics acceleration setting again for it to work again.

This message was edited 1 time. Last update was at May 12. 2013 17:22

pierre

Newbie Joined: May 11, 2013 10:28 Messages: 1 Offline

May 17, 2013 08:30

@John-hpxref2
So many thanks. Hours of googling and only your post was clear, direct and actually worked.