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I have PD Ultimate and I said yes to everything during the install.
I don't even have the Core library in my list..... >SNIP<
Also another odd thing is happening, every time I start it the program says I don't have Rich Video installed but when I click OK it doesn't install anything it just starts Power Director.
This sounds like the cause of your issue.
Have you tried reinstalling your PD 11 update ?
Rich Video needs to be running for PD to run correctly.
(Which is one of my pet peeves since both the 32 bit & 64 bit processes are always running in the background regardless if any Cyberlink products are running. Even though I have all auto updates etc. turned off in the programs- but I digress, back to your issue.)
Both Richvideo.exe and RichVideo64.exe needs to be on your system, running and available for PD or any Cyberlink software depending on if the programs are 32 or 64 bit. (Power Director is 64 bit but may also need other 32 bit "helper" programs to run correctly.)
Go to your
Task Manager and make sure one or both
Rich Video Module (32bit) & Rich Video Modules are running.
They also known as RichVideo & RichVideo64 service and also show up as
Cyberlink RichVideo Service(CRVS) & Cyberlink RichVideo64 Service(CRVS) - which can get confusing, but they just different names of the same two services: a 32 bit and a 64 bit Rich Video
Also go to
Msconfig and make sure they have not been disabled for some reason.
Once running correctly SmartSound should recognize you have a legit registered product and install / update itself.
Rob
PD 14 Ultimate Suite / Win10 Pro x64
1. Gigabyte Brix PRO / i7-4770R Intel Iris Pro 5200 / 16 GB / 1 TB SSD
2. Lenovo X230T / 8GB / Intel HD4000 + ViDock 4 Plus & ASUS Nvidia 660 Ti / Link: https://www.youtube.com/watch?v=ZIZw3GPwKMo&feature=youtu.be