Cannot use volume control on PDVD13

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Forum Index » PowerDVD (previous versions)

SZENFTLEBEN

Newbie Joined: Jan 05, 2013 09:25 Messages: 13 Offline

Solved by

Apr 24, 2013 01:09

Hi, i have PDVD13 Ultra, windows 8 x64., Asus XONAR DS sound card. After i install VLC Player, i cannot use volume control on PDVD13 interface. Volume control bar is moving, but the result is nothing, even if i click "mute". The same result in the windows taskbar. I can see the application sound PDVD13, i can move the bar, but no result. I "resolve" this problem when i start PDVD13 as administrator, but this isn't a good option...
Before installing PDVD13 everything are ok.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Apr 24, 2013 02:07

Hi,
can you post some more details about your environment?
Please check this thread:
http://forum.cyberlink.com/forum/posts/list/27714.page

additonal:
is the Asus the default audio device?
what is the audio setting in PowerDVD?

thanks
Michael

This message was edited 1 time. Last update was at Apr 24. 2013 02:07

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