Hi Paul -

First, make sure you've applied the latest PD patch http://www.cyberlink.com/downloads/support/powerdirector-ultra/patches_en_GB.html

I understand that the 2231 patch corrected issues with timeline rendering using some NVIDIA cards.

Cheers - Tony
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Hi Tony

Thank you, I am trying to download this on my Windows 7 PC but the downloader is just hanging there doing nothing, do you know if there are any issue on Win 7 (64 bit).
It downloaded ok on another PC of mine running XP, I copied the file across but am not sure what file is required to run it.

Regards
Paul

Hi Paul -

No - there's no problem with Win7 (64-bit). There have been various issues reported with the CL downloader in this forum.

Anyway, if you've already downloaded the update patch on your XP machine all is well.

From the CL site you would have first downloaded "CyberLink_PowerDirector_Downloader.exe". Double clicking that will download (& install) a file called "CL.2231_GM7_Patch_VDE121029-09.exe" (assuming there are no issues with the downloader).

Do you already have the CL.2231_GM7_Patch_VDE121029-09 file? If so, just transfer it to your Win7 machine & run it. That will update your PD10, & hopefully resolve your issue.

Cheers - Tony
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Hi Tony

Yes I also have tried that but when I clicked on the file to install it a window came up requesting me to select a program to run it and I got stuck at this point, I was browsing for the cyberlink.exe file but couldnt find its location, or is there another file I should associate it with?

Thanks for your help

Cheers
Paul

Hi Paul,

To help clarify, what file (name) did you download? Sounds like its either zipped (.zip) or rar (.rar) extension.

Dave HP Envy 17
Win10 Pro (64-bit) Intel i7 Core - 4510U @ 2.00GHz 2.60GHz
16GB ram
PowerDirector 11 Ultra 64-bit ver. 11.0.0.3625
Cyberlink Power2Go Deluxe 7.0.0.1827
PowerShot SX40HS
Canon Vixia

Hi Dave

On my XP pc the downloader installed then automatically downloed the patch CL.2231_GM7_Patch_VDE121029-09 that I assume was a self executbale file.
Im at work now so cannot check up the actual file type that I copied accross but will see tonight, I didnt recognise it as .RAR or a.zip file though.
Is the patch download a zipped file?

Cheers
Paul

Quote: Hi Dave
On my XP pc the downloader installed then automatically downloed the patch CL.2231_GM7_Patch_VDE121029-09 that I assume was a self executbale file.
Im at work now so cannot check up the actual file type that I copied accross but will see tonight, I didnt recognise it as .RAR or a.zip file though.
Is the patch download a zipped file?
Cheers
Paul

This, CyberLink_PowerDirector_Downloader.exe
Download the update to a folder that is requested, the file will be available in the folder, even if you choose to download and install.
CL.2231_GM7_Patch_VDE121029-09.exe
This update is executable RAR file, but can be extracted by Winrar, if any should install the file setup.exe AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate

Ok, will go through it again tonight and once I have copied the file over to my Win 7 pc I will use Winrar to extract it.
Cheers

Still having problems with this:- I have managed to copy and extract the VDE12029-09.exe file, however when I run the setup file the Windows Install sheild now freezes!. it partly runs and gets as far as saying `Preparing to Install`- then thats it.
Any further ideas?

Cheers
Paul

You may have to extract all the files first to a folder, the run the .exe program.

Dave HP Envy 17
Win10 Pro (64-bit) Intel i7 Core - 4510U @ 2.00GHz 2.60GHz
16GB ram
PowerDirector 11 Ultra 64-bit ver. 11.0.0.3625
Cyberlink Power2Go Deluxe 7.0.0.1827
PowerShot SX40HS
Canon Vixia

Yes that's what I did, I think it's a problem with the windows
installer program so I am just reinstalling Windows 7 in case
there were corrupt it lost files.
Cheers
Paul

Paul,

Just keep us posted on how you make out with this.

Dave HP Envy 17
Win10 Pro (64-bit) Intel i7 Core - 4510U @ 2.00GHz 2.60GHz
16GB ram
PowerDirector 11 Ultra 64-bit ver. 11.0.0.3625
Cyberlink Power2Go Deluxe 7.0.0.1827
PowerShot SX40HS
Canon Vixia

Just so frustrated here, reinstalled a clean installation of Win 7 but have exactly the same problem! really dont know where to go from here?
The CL downloader just stalls each time its run so have to close it down.

Running the patch .exe file and the install shield just freezes so im at a loss.

Do you think an update to PD 11 may be the answer?

Cheers
Paul

SUCCESS:- Just kept on trying with the CL downloader and left it alone on the screen, after 15-20 mins it started to download the patch and the it installed okay.

Patch works a treat thankyou both for your support..

Cheers
Paul

Paul thats great news, glad it worked out for you..

Dave HP Envy 17
Win10 Pro (64-bit) Intel i7 Core - 4510U @ 2.00GHz 2.60GHz
16GB ram
PowerDirector 11 Ultra 64-bit ver. 11.0.0.3625
Cyberlink Power2Go Deluxe 7.0.0.1827
PowerShot SX40HS
Canon Vixia