PD11 suddenly closes while rendering!

Jonny93

Newbie Joined: Oct 18, 2011 13:45 Messages: 30 Offline

Solved by

Feb 02, 2013 09:33

Hi everyone!

I've recently been experiencing this weird issue with PD11 where it closes itself, showing no error or anything, about more than half the way after rendering a video. It just disappears, while the process ( CyberLink CLQTKernelClient32 (32 bit) ) is still running. This started happening after i installed the latest AMD Catalyst 13.2 beta drivers, if anyone has a solution to this without reverting to older AMD drivers, i'd be grateful. I have also attached my dxdiag text file.

PS. I forgot to mention that it disappears when trying to render a Quicktime .mov video, MP4 works fine, but even when trying to render wmv and mpeg videos, PD11 gives me an error and closes.

Filename	DxDiag.txt	Download
Description
Filesize	68 Kbytes
Downloaded:	367 time(s)

This message was edited 2 times. Last update was at Feb 05. 2013 19:35

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Feb 02, 2013 09:54

My guess is your BETA drivers are bad, let somebody else test them. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Jonny93

Newbie Joined: Oct 18, 2011 13:45 Messages: 30 Offline

Feb 02, 2013 10:30

Quote: My guess is your BETA drivers are bad, let somebody else test them.

It only crashes when rendering a .mov video, think i'll have to do MP4 for now until issue is fixed with newer drivers.

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Feb 02, 2013 10:34

I was just guessing, what about making sure you have the latest Quicktime installed? Still figure it's the Beta, though. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Jonny93

Newbie Joined: Oct 18, 2011 13:45 Messages: 30 Offline

Feb 02, 2013 10:38

Quote: I was just guessing, what about making sure you have the latest Quicktime installed? Still figure it's the Beta, though.

Same thing with latest Quicktime version.

This message was edited 1 time. Last update was at Feb 02. 2013 11:09

Jonny93

Newbie Joined: Oct 18, 2011 13:45 Messages: 30 Offline

Feb 05, 2013 18:40

Guys, this problem persists, im going to submit the issue to cyberlink tech support.

PS. i've tried uninstalling, cleaning the WHOLE registry of Cyberlink files, reinstalling, reverting back to older catalyst drivers, using different settings, running in compatibility mode, running as admin, and even more but it either gives me an error as i start it (on stable drivers) or it just disappears while at the end of rendering with the newest drivers..

This message was edited 2 times. Last update was at Feb 05. 2013 19:42