Hi,
there should be an Application/Backup disc that contains the OEM Version, if not you need to contact the ASUS support.

thanks
Michael Technical Support

Werde Facebook Fan

What a fiasco.

The laptop did come with a disk after all (I thought it only used a recovery partition on the HDD instead), and the disk had PowerDVD on it. However, it was part of suite, and even though I could browse to the PowerDVD folder and run the setup.exe for PowerDVD it'self, it gave me an "Application Error" message every time. So to get PowerDVD, you're only option is to run the suite installer and install a ton of worthless Cyberlink bloatware.

So after waiting for it to install all this useless junk I didn't want, and then having the bother of manually uninstalling it afterwards, I finally have just PowerDVD installed. But Guess what? PowerDVD won't read any Blu-Rays - it just gives a message saying taht there is no disk in drive E, even though drive E is the only optical drive in the PC, is set to the default drive in PowerDVD, and is working perfectly with every other program that accesses it. I give up.

Anyway, it would be nice if Cyberlink would host the OEM installers for PowerDVD etc. individually, so that we're spared from having to install multiple pieces of software when we only want one. You host them all as 'patches' accessible from within PowerDVD, so whay not put them on a download page? For example, I got a disk with OEM PowerDVD 8 included with an LG BD drive. The disk made me install a bunch of other rubbish which I had to then uninstall afterwards. And then PowerDVD was already out of date, so I had to use it's update feature to first download a PDVD8 patch, which then allowed me to download another PDVD update which was actually a straight installer for PDVD10 ("LG-ODD.v3507_RiTA10_DVD111101-01.exe"). Fortunately I had the sense to save the installer file for this last "patch" Next time I reformatted the machine, all I had to do was run that one installer and I had the latest PowerDVD without any of the bloatware or trouble. I could have done that iin the first place if Cyberlink had provided LG-ODD.v3507_RiTA10_DVD111101-01.exe for download on their website.

I'm having the same issue except I downloaded my "OEM' from their web page, why they refer to it as OEM I have no idea. Cyberlink support is terrible if they don't get this handled I'm fully making sure no one I know buys ANYTHING from them.

jake Do you realize that you are posting to a 3 1/2 year old thread? Your post is the equivalent of post by TwitterTrolls!

Do you know what an OEM piece of software is? It is often called 'teaster" software. It hasd been modified by either the computer or hardware manufacturer or Cyberlink at the direction of the computer/hardware manufacturer's specifications.

Many of the most advanced features such as blu ray are disabled. OEMs gives you enough basic features to do basic projects but nothing more.

OEM software is FREE. If you bought OEM software from someone like e-bay , then that was similar to pirated software.

You can Google OEM software or you can just read this:

https://answers.yahoo.com/question/index?qid=20081011075953AAYhxrq .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

I bought it from the cyberlink website that's why I have the authorizations, key, and receipt. But no, I hadn't noticed the date on the thread I was just trying to get this resolved quickly.

Quote: I bought it from the cyberlink website that's why I have the authorizations, key, and receipt. But no, I hadn't noticed the date on the thread I was just trying to get this resolved quickly.

Jake, if you bought it from the Cyberlink web site, you do not have an OEM !

Start a new thread and describe your problem with no accusations or threats.

Have you tried to contact sales about your problem?

Remember this is a USERS forum so we can't help much with your purchase and download. We can usually help with installation and operation. Negative attcks usually don't get much attention.

If you bought the program within the last 30 days, get a refund if you don't like it or if it doesn;t do what you want (please describe in that new thread). .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.