Magic Music

Graeme1946

Newbie Joined: Sep 15, 2008 17:51 Messages: 46 Offline

Solved by

Dec 01, 2012 20:09

Hi all, Ever since i have installed PD 11, I have lost all my music in smartsound. After i have clicked magic music in timeline and then smartsound button nothing appears.What do ihave to do to get it back? I have Sonicfire 5 installed on my computer and all albums i have purchased play okay.Should they play in PD 11? Hoping for some help. Graeme

jerrys

Senior Contributor Location: New Britain, CT, USA (between New York and Boston) Joined: Feb 10, 2010 21:36 Messages: 1038 Offline

Dec 01, 2012 20:50

They should work.

I had the exact same problem, but something I clicked on did the old "database update" thing and everything reappeared. I really wish I could remember what I did.

That's not very helpful, I know, but don't give up hope. Jerry Schwartz

moisesmcardona

Senior Member Joined: Oct 23, 2012 11:48 Messages: 167 Offline

Dec 01, 2012 21:46

I have my media on external hard drives since I have a huge collection of smartsound music and all I had to do was to tell sonicfire to look the music on the external hard drive and powerdirector recognized that without more configurations. Main Machine: Jetway NF9G-QM77, Intel i7-3610QM, Nvidia Geforce GTX 1060 3GB, 128gb SSD, Windows 10 Pro
Secondary Machine: Lenovo Y510p, Intel i7-4700MQ 2.4Ghz, 2x nVidia GT750M, 500GB SSHD, Windows 10 Education
visit http://moisescardona.video

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Dec 01, 2012 21:51

Hi Graeme -

Jerry's suggestion about rebuilding the SmartSound database is a good one. There's no reason why installing PD11 should interfere with SmartSound working properly.

It might be worth checking the C:\ProgramData\SmartSound Software Inc folders to ensure all your sound files and libraries are present.

Cheers - Tony

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jerrys

Senior Contributor Location: New Britain, CT, USA (between New York and Boston) Joined: Feb 10, 2010 21:36 Messages: 1038 Offline

Dec 01, 2012 22:13

Quote: I have my media on external hard drives since I have a huge collection of smartsound music and all I had to do was to tell sonicfire to look the music on the external hard drive and powerdirector recognized that without more configurations.

Bingo!

I'm pretty sure that's what I did. When PD11 came up empty, I used SonicFire to double-check. It ran an update, and that apparently rebuilt the database. Jerry Schwartz

Graeme1946

Newbie Joined: Sep 15, 2008 17:51 Messages: 46 Offline

Dec 03, 2012 15:58

Hi. Problem solved. Sonicfire pro 5 is not what PD11 recognizes. It is Quicktracks, (QX518 CF) which was missing on my computer, once downloaded PD11 accepted the music. SmartSound is the name of company like Cyberlink and Sonicfire is an Audio like Wave editor and Quicktracks is a file that holds music folders and why that went missing i dont know. Still sounds a bit confusing. Thankyou to all who answered my problem. Graeme