I have been browsing the forums and coming across a few others with the same issue as myself, basically i have performed a clean install of windows 8 pro, I have the installer of power dvd9 and my OEM key for it, I also have my power dvd 12 ultra key but 9 will not activate says i need administrator rights (I am the only user on my pc i have tried both a local account and a Microsoft one) as you know you cant install 12 over the top as it detects a trail version.

Why oh why do Cyberlink have to have such a stupid system is beyond me , other software makers (Acronis for example) just have a pop up box for if you have entered an upgrade key where you must insert a qualifying earlier version key into. This way you get a nice no nonsense clean install of the latest version without all the junk that gets left behind from an earlier one.

I have read submitted a ticket and have read that once pressed /leaned on for long enough you get the link for a ful version download, so why cant an admin or supermod/global mod have the ability to pm that to the members here , you can access my log I can provide log in info to my account and you can check to see i have registered keys for 120 ultra and the OEM key for both 9 and 7 .

This would make it a lot easier for both yourselves and support especially with the recent launch of windows 8, i would image a fair few people will be having the same problems.

Below are my system specs should you need them, any other info you need just let me know.


Windows 8 pro fully updated
Eset Nod32 V5.2.91
Outpost Pro V7.6

~Hardware~
Asus ROG Rampage IV Extreme
Intel Core i7-3930K CPU
16.0 GB RAM
Asus hd 6970 directcu ii
2X 1TB Samsung sata 3 hdd
Coolermaster Silence Pro Gold 1000W
Coolermaster Haf-X case