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Video clips freeze on dvd playback
kaydubbayoo [Avatar]
Newbie Joined: Sep 23, 2012 16:34 Messages: 5 Offline
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Hi. Just completed my first project using PD10 Deluxe. Its a mix of photos and audio tracks made into slideshows and video clips. Burned to disc no problem but when playing dvd some of the video clips freeze. Slideshows play no bother. Is there anything that can be done to fix this? Any help much appreciated.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Hi. Just completed my first project using PD10 Deluxe. Its a mix of photos and audio tracks made into slideshows and video clips. Burned to disc no problem but when playing dvd some of the video clips freeze. Slideshows play no bother. Is there anything that can be done to fix this? Any help much appreciated.

Those freezes are usually caused by a computer that does not have enough power to handle the video.

If you will, tell us about your computer, it would help diagnose the problem.

Part A and Part B
http://forum.cyberlink.com/forum/posts/list/7958.page

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

kaydubbayoo [Avatar]
Newbie Joined: Sep 23, 2012 16:34 Messages: 5 Offline
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Hi. Here are the dignostic files as requested. Hope they help. Thanks.

Power Director Deluxe - 10.0.0.0925
SR Number - VDE110805-02
 Filename
kaydubbayooDxDiag.txt
[Disk]
 Description
 Filesize
35 Kbytes
 Downloaded:
250 time(s)
 Filename
64kaydubbayooDxDiag.txt
[Disk]
 Description
 Filesize
38 Kbytes
 Downloaded:
267 time(s)
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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The only thing I see is your video driver may be old.

Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Driver File Version: 8.15.0010.2342 (English)
Driver Date/Size: 3/26/2011 02:17:46, 7473664 bytes

It would be a good idea to go to the Intel web site and look for a newer driver.

There is a update for your Powerdirector 10 also
Latest build is 2023.
http://www.cyberlink.com/downloads/support/powerdirector-ultra/patches_en_US.html

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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Also, you may try to lower your burn speed. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
kaydubbayoo [Avatar]
Newbie Joined: Sep 23, 2012 16:34 Messages: 5 Offline
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Thanks for your help. Will try what you have suggested. Hope it solves the problem.
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