Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
PowerDVD12 MCE Remote not working
Nimish [Avatar]
Newbie Joined: Oct 14, 2012 17:30 Messages: 4 Offline
[Post New]
Hi,

I am on a MSDN Windows 8 build and updated to the latest patch of PowerDVD12 2118a. The MCE remote works in XBMC, Windows Media Player and Windows Desktop etc. but it does absolutely nothing (not even Volume control) for PowerDVD?

Any ideas what could be wrong here?

Enviornment:
Quadcore Xeon 2.4GHz, 240GB SSD Os Drive, 6TB RAID5 storage, Nvidia GTX 550 Ti 1GB Graphics card, Philips BDrom drive, Creative 5.1 Sound card.

Thanks,
Nim
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New]
Hi,
no problem here - RC6 remote is working in CinemaMode here

Michael Technical Support

Werde Facebook Fan
alvincht [Avatar]
Member Joined: Sep 20, 2012 11:52 Messages: 58 Offline
[Post New]
This is something new. Any notes or at least steps please on how to check or correct this?
Nimish [Avatar]
Newbie Joined: Oct 14, 2012 17:30 Messages: 4 Offline
[Post New]
ok in Cinema mode the arrow keys on the RC6 remote work but nothing else does. No stop/pause/play/volume control etc work. I don't need any complex functions but the most basic like the above would really be needed. This did work when I had Windows 7 on my Media centre using the same remote.

Also, the Cinema mode seems quite unstable and many times just keeps returning a circle of death so I am assuming there might be another problems associated with it? Any pointers as to where can I look?

Thanks,
Nim
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New]
Hi, Nimish,
no problem here - do you use RC6 remote`?

BR
Michael Technical Support

Werde Facebook Fan
Nimish [Avatar]
Newbie Joined: Oct 14, 2012 17:30 Messages: 4 Offline
[Post New]
Hi Michael,

Yes its the Original Microsoft MCE Remote that I use however the receiver for that is of the Philips 5100 Could this be a problem? The Philips receiver also is supposed to send and receive RC6 signals and have been using this combination from Windows XP MCE days.

I did manage to get stability back on PowerDVD Cinema mode by changing the resolution to 720p but except for the arrow keys, nothing else still works in either.

Thanks,
Nim
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New]
Hi,
I only have RC6 receiver and remote here and cannot see the problems you reported.

Michael Technical Support

Werde Facebook Fan
rbknox [Avatar]
Newbie Joined: Dec 20, 2012 20:06 Messages: 1 Offline
[Post New]
I am a long time PowerDVD 10 user. I just upgraded to PowerDVD 12. My remote works OK to navigate a movie while in cinema mode within Media Center Windows 7. However when I exit/return to standard Media Center screens, the play, stop, ff, rw buttons no longer work (Green menu button still works). Also, if I use a mouse, the normal w7 behavior is broken (i.e I don't see a mouse pointer even though the minimize buttons appear at the top). I tried installing on 2 different systems: one 32 bit, one 64. Both use a standard MCE remote of the IR01 part number variety. Both exhibit the same behavior. If I close MCE and restart, everything is back to normal.

Please advise,
rbknox
Powered by JForum 2.1.8 © JForum Team