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Impossible to edit footage as playback is slow and judders - nvida driver rolled back
georgemon [Avatar]
Newbie Location: Glasgow, Scotland Joined: Dec 29, 2011 20:20 Messages: 37 Offline
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Hi,

Have rolled back to the previous version of Nvidia driver and things have certainly improved. If there is only one track (sound/vision) then not too much problem at all - even when you add some opening credits and scrolling footage.

Sone as you start using multiple layers footage is virtually uneditable due to the slow speed and stutters in the playback. Presume this is a video card problem(?) as I have plenty of ram (8gb) and a reasonable system that should be able to cope with this.

Is this problem being looked at I have to think may more users out there are having the same problem?

This software is not cheap, not when you have added sound/colour to the price tag at an additional £200 + your initial outlay.

Any ideas/assistance is appreciated. Thanks, George
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi georgemon,
Please attach diagnostic files and information of the camera/footage being edited.

Guide: Part A, B,
http://forum.cyberlink.com/forum/posts/list/24771.page

MediaInfo - your video file properties:
http://mediainfo.sourceforge.net/en

Dafydd

georgemon [Avatar]
Newbie Location: Glasgow, Scotland Joined: Dec 29, 2011 20:20 Messages: 37 Offline
[Post New]
Hi,

The programme worked well in the previous version so have to presume some sort of software problem is involved?

Have Avast antivirus pro if this is relevant.

Thanks,

George
 Filename
DxDiag.txt
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Direct x
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425 time(s)
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video text.xml
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4 Kbytes
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370 time(s)
Thanks, George
georgemon [Avatar]
Newbie Location: Glasgow, Scotland Joined: Dec 29, 2011 20:20 Messages: 37 Offline
[Post New]
Is anyone else experiencing this type of problem? Not sure it is the video driver but suspect the culprit is with either Nvidia or PD software and not something else on my machine. Thanks, George
William [Avatar]
Newbie Joined: Nov 04, 2012 08:23 Messages: 1 Offline
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I am also having this problem with an AMD Radeon 6470 M
James1
Senior Contributor Location: Surrey, B.C., Canada Joined: Jun 10, 2010 16:20 Messages: 1783 Offline
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Hi,
According to your dxdiag file you only have 42GB free on C drive...Pd!! requires 100GB free so your system struggles and has to refresh/rewrite the cache... causing jittering etc..
Jim
p.s. My personal opinion others may differ... Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

Visit GranPapa64's channel for your YouTube experience of the day!
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Thank you for the data. Next time please provide the MediaInfo as a text file.

1. Please provide a sample file, 5 seconds long. Point shoot with your camera, record 5 seconds and then upload it.
2. What have you set the Preview display at? See suggested settings in the attached image.
3. Does PDR11 give the same stuttering when you insert the sample Nature.mpg into the tracks and preview it?
4. Please provide a screenshot of the Edit Workspace with your project insitu. It is important for us to see what you're looking at and the project make up.
5. Where are your Media files sourced from - which HDD?
6. Free up space on your C drive - maximize the working, processing room for video.

You appear to be editing 44mbps video from a Canon or similar still camera. Is that correct? The bitrate quality of such video demands a higher spec computer/graphics card than you have. I see you have used Mpeg7. Just my opinion.

Preview player settings - what I use.


edit: minor changes.
[Thumb - sdukpd11-201206-pd268bb.png]
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sdukpd11-201206-pd268bb.png
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Preview settings
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This message was edited 3 times. Last update was at Nov 07. 2012 06:13

georgemon [Avatar]
Newbie Location: Glasgow, Scotland Joined: Dec 29, 2011 20:20 Messages: 37 Offline
[Post New]
Couple of points that may be significant.

I have freed up C drive to 110GB so that hopefully is enough. Is there any way to have PD use another drive like a SSD one? I have also changed the preview to that suggested.

mp4 files import/load and can be used failry quickly.

mov files: as soon as I click on the file (in the file location) to import it - it takes about 20-30secs before I am able to do that, even for small file sizes. Once imported the file takes about 20-30secs to show up in the preview window or I can work on it. The delay of 20-30 secs is pretty much contstant every time I make a change or click on the file to work on it.

mp4 files dont seem to have that problem neither has MTS files - even at 1.7gb in size.

The real problem seems to be Canon mov files.

This message was edited 1 time. Last update was at Nov 07. 2012 18:16

Thanks, George
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi georgemon ,

Thank you for the additional information.

SSD, yeah, you can use one. However, it wont help you much in this instance due to the limitations of your PC/graphic card spec being unable to process very high bitrate video files from a Canon (7D? etc).

24/28 mbps is the standard max for consumer video cameras. A quad system will cope with this type of footage when it has a 1 gb card. However when replying on multiple tracks and additional effects a system will "struggle", more like choke! Adding a 44mbps Canon mov file into the mix is "just hopeless". basically you need to raise the spec of your PC to cope with the quality footage the Canon is providing or chose a spec in the Canon your computer can handle. Please note, it isn't an mp4/mov issue, it is a bitrate quality issue - the higher the bitrate the less able your PC/graphics can handle it.

Before I forget, update your Nvidia drivers to the latest - the roll back wasn't needed.

The above is just my opinion.

Dafydd
georgemon [Avatar]
Newbie Location: Glasgow, Scotland Joined: Dec 29, 2011 20:20 Messages: 37 Offline
[Post New]
Hi,

Thank you for that.

Will build a new PC fairly soon if that is required, or would simply upgrading the video card be enough? Just re-read you post. Looks like a whole new PC for me. I think its time it was upgraded anyway.

How would I change the drive to my ssd unit as there does not appera to be an option available in the preferebces list?

Thanks again.

This message was edited 1 time. Last update was at Nov 08. 2012 05:32

Thanks, George
georgemon [Avatar]
Newbie Location: Glasgow, Scotland Joined: Dec 29, 2011 20:20 Messages: 37 Offline
[Post New]
Would those with knowledge on the subject suggest 2 x graphic cards solution in a new updated system or would one good card suffice?

Any info on specs to run PD comfortably would be appreciated. Thanks, George
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi George,
1. Not sure what you meant regarding SSD, change drive.
2. Please post your new question as a new topic. Look up other threads on a similar theme as well.

Dafydd
georgemon [Avatar]
Newbie Location: Glasgow, Scotland Joined: Dec 29, 2011 20:20 Messages: 37 Offline
[Post New]
Hi,

Sorry, you said in your previous post that you could use the SSD drive for PD to access. Just looking for a way to direct PD to look at that drive as a swap file/work area. Rather than use the "C" drive.

Hopefully that makes sense? Thanks, George
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Quote: Hi,

Sorry, you said in your previous post that you could use the SSD drive for PD to access. Just looking for a way to direct PD to look at that drive as a swap file/work area. Rather than use the "C" drive.

Hopefully that makes sense?


I import/save my project files in a number of HDD. For example see images.

1. Select Preferences:


2. Overview of Preferences:


3. Zoom in to Browse.

Hope that helps

Dafydd
[Thumb - sdukpd11-201206-pd270.png]
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[Thumb - sdukpd11-201206-pd271.png]
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sdukpd11-201206-pd271.png
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Zoom in
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278 time(s)
[Thumb - sdukpd11-201206-pd272.png]
 Filename
sdukpd11-201206-pd272.png
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 Description
Preferences
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35 Kbytes
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This message was edited 2 times. Last update was at Nov 09. 2012 13:30

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