CL part 1 exe.not accepted by Norton 360

Graeme1946

Newbie Joined: Sep 15, 2008 17:51 Messages: 46 Offline

Solved by

Sep 23, 2012 02:56

Hi . I have just purchased power director 11 ultimate suite and downloaded everything except the first part (CL-pus -01 part1 exe). I have Norton360 premium and it will not let me accept it. It reads it is not safe and has been removed, it also does not give me an option to bypass it.is there any help out there. Graeme

djmorgan

Senior Member Location: Gold Coast, Queensland, Oz. Joined: Mar 09, 2007 07:07 Messages: 233 Offline

Sep 23, 2012 03:40

Turn off your AV until you install, the package is quite safe your AV is giving a false positive.

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Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Sep 23, 2012 03:46

Just to cover all the bases where did you download it from? There have been in the past some sites selling bogus versions of PD. My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Cranston

Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline

Sep 23, 2012 04:07

Graeme,

I run Norton 360 as well, and had no issues with the download from a CL FTP site.
If you want to give disabling your Norton a try (in order to download), but are unsure as to how to temporarily disable "all" of Norton, just send me a PM if you like.

Click here PDtoots for a collection of PowerDirector Tutorials and Tips

Graeme1946

Newbie Joined: Sep 15, 2008 17:51 Messages: 46 Offline

Sep 23, 2012 06:11

Hi, Robert2S. To answer your question I downloaded from the CL ,site. Im a platinum member,using a login & password.Thanks for promp replys. Graeme.