I have not experienced any of your problems with Powerdirector 9 Ultra, I am running the 64 bit Full retail version of Powerdirector on a Windows 7 64 Bit machine.

Problems of the Trial version are well known, But if you do not tell the members of the forum that you are using a Trial version, you do not get the correct answers. We assume that you are using a Retail Version of Powerdirector.

The Trial version of Powerdirector has limits on High Definition Editing and Disk burning.

You would have to try the Full 64 Bit version before you know what Powerdirector is capable of doing. Cyberlink does have a 30 day return policy.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Thank you for replying Carl312
This is the first time I have used this or any other forum, it is interesting, and if this is anything to go by, might be a quicker way of solving problems in the future. I have had PD since my first camcorder in 2003. It comes out top on the reviews. I like it and I am used to how it works. I always buy the best retail version going. My major issue, and this is what my submission is about, is that whenever I have a technical problem (I am not that technical myself)and go to Technical Support the same thing happens every time. I get an initial quick response which will normally solve the problem, but follow ups taker longer. I am in the UK so there is an added time delay (my response on a Thursday UK daytime, will not usually get a response until the following Tuesday evening). The answers are scripted and quite often the person replying has not fully read the details of what I have sent (I always send as much as possible), and go on to ask for information etc that I have already given. The result is a very long and frustrating process but usually resolves the situation. This last episode has proved very lengthy and ended up in my solving/resolving the problem myself.
I have absolutely no doubt that the vast majority of people upgrading their computer systems from XP Professional (32 bit) to Windows 7 Professional 64 bit, requiring the re-installation of PD 9 Ultra (64 bit) full retail version, experience absolutely no problems. It was not the case with me, I got pixilating, lines, artefacts etc (whatever the actual terminologies are) on all files that I produced. All the obvious things were done, updates etc, and I was requested to try turning things off in settings. Files were sent etc – all to no avail. I cannot believe I am the only one to have experienced these problems. My PC is nothing special but is a reasonably high spec and exceeds all the System Requirements at the higher levels.
I persevered as I genuinely like PD and it is what I am used to. I believe that there is compatability problem somewhere with W7 clearly to do with something on my PC, am I the only one?
I decided, as an alternative, to trial PD10 64 bit. This is when I hit the error problem. As soon as I loaded in a file I got an error message to do with ‘media graphs and decoding filters’, I contacted Tech. Sup. Who went all round the houses and did not resolve it. That is when I looked at the forum for the first time and discovered that it is, as you say, ‘…well known’. So why did Tech. not advise me at the first point to get a full version with the effective 30 day trial option?
I have, as I said, now installed PD10 64 bit full retail version and so far everything runs perfectly without having to make any adjustments in settings or turning other software off.
Thank you again, from now on I will go to the forum first.
I hope this may have been of some benefit to newbies like me.

Your experience is not unusual.

If you spend much time on the Cyberlink forum, you will soon notice a consistent theme. Often first time users of Powerdirector 10 have problems because of their computer system or installation problems.

Powerdirector 9 and Powerdirector 10 are very different Video Editors than any editor before. They use 64 Bit technology where all previous Video editors were 32 Bit.

The amount of computer power needed to run smoothly is nearly double what the 32 bit environment requires.

The amount of free space needed on the OS drive is a surprising amount, many do not have that kind of space when they first try Powerdirector 9 or 10.

Cyberlink limited the HD functions in the Trial version because of Third party DRM Rights. The Full Retail Versions have the royalties paid. Which is also why you have to activate some of those functions online.

I have tried Powerdirector 10 Trial, knowing the HD limits, it still is a good test of PD 10 functions. You can try out all of PD10 functions using the Sample files. The trial fails when you use your own HD content, that hits the limits.

A good clean Windows 7 64 bit installation and a clean install of Retail Powerdirector 9 or 10 results in smooth performance.
With plenty of free space on the OS drive, the editing experience is far better.

The people in the forum are all Editors just like you, none work for Cyberlink. We all had to learn Powerdirector and its quirks.
Most of the members are friendly people and are world wide.

We are faster response that Cyberlink Technical Support, but we are NOT support. We know Powerdirector and what it can and can not do.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.