If it doesn't work, will they give me a refund?

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NickOz5

Newbie Joined: Sep 13, 2011 12:07 Messages: 13 Offline

Solved by

Aug 15, 2012 13:01

I bought the deluxe (cheap) version of PD 10 a while ago, but it just never worked correctly with my gopro video. The produced videos would be skippy and randomly freeze. So, now I am thinking about buying the Ultra upgrade so I can run it on my 64 bit machine. I also am getting a new computer that's faster and has 8 GB of memory hoping that will also help cure my problem. So if I buy the Ultra upgrade and see no improvements, will CyberLink refund me the 50 dollars? Thanks

James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Aug 16, 2012 01:54

They do have a period in which you can request a refund if you are not satisfied, as long as you buy directly from CyberLink. I'm not sure how long you have, maybe 30 days, I think. You may be able to find the details on the web site. I just don't know exactly where. __________________________________
CORNBLOSSOM

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Aug 16, 2012 05:34

FULL VERSION:
There is a 30 day refund policy. It will at least give an added assurance and confidence to try out PD.
Look up: http://www.cyberlink.com/prog/support/cs/faq-content.do?id=2317
And: https://asknet-en.custhelp.com/app/answers/detail/a_id/2215/kw/refund

Dafydd

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